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VIP Express - Galveston


bowen9475
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Just wanted to give a shout out to Emanuele and the company he works for, VIP Express. We used this company for transport from our hotel near Hobby airport to the cruise port, from the cruise port back to a Galveston airport and from the hotel back to the airport. Thought the price was very reasonable. Right from when I contacted them to book, communication was great. Emanuele answered many questions, got back to me quickly and provided a lot of area information and suggestions of where to go and what to see. He offered cold waters to us on each ride. Even though a stop isn't a regular part of their service, he stopped at Buc-ee's, a very neat store we had never heard of, so we could get some last minute things on the way to the cruise and stopped again on the way back to the airport so we could get some breakfast before an early flight home. He called about an hour before each pick up and again when he was a few minutes away. He carried our luggage into the hotel for us and even called us while we were visiting Galveston to see how things were going. No idea if or when we will get back to Galveston, but would not hesitate to use VIP again.

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We have him booked for our sailing this Sunday August 25th...I have read lots of good reviews and hope they hold true.  He was very pleasant on the phone and was very reassuring !  He will be picking us up at a hotel near IAH and taking us to Galveston to the port, they taking us back to IAH after the cruise.

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We also have him booked for our Sept. 28th cruise. Picking 11 of us up from a hotel near Hobby Airport in Houston , taking us to cruise port, and also picking us up at port after crusie and returning us to airport. From the get go, Emanuele has stayed in touch with us, even after making quite a few changes. Very recommended so far!!

 

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