Japan Voyager July 17

[aus30]

We had booked this cruise.  I called tonight about paying for an upgrade from Balcony to Suite. 

Was told the ship is sold out.

Then called another well known web travel site.  They said that the cruise has been changed to smaller 4 night cruises, not out of Hong Kong.  

Is/Was/When RCCL going to call and let me know?  We had already purchased our airline tickets, and subsequently, trip insurance from another site.  

I find it interesting that the reservation line for RCCL will tell me that it's sold out, rather than telling me it was cancelled or changed.

 

Edited December 13, 2019 by aus30

[Clarea]

2 minutes ago, aus30 said:

 ...

I find it interesting that the reservation line for RCCL will tell me that it's sold out, rather than telling me it was cancelled or changed.

 

 

I sometimes think the RC agents are the last to know about those things.

[aus30]

Or also the last to even research this, instead...just saying "Sold Out".  Probably don't want to deal with what to do next, so it's easier to say sold out and go to the next call, so their call center numbers "work".