Manage my booking issue

[UKLloyd]

Hey, 

 

I hope everybody is well. 
 

We have just booked our first cruise with Carnival for mid October next year.

 

When I try to reserve something (chefs table) on the manage my booking page, It doesn’t give me the option to add anything at all into my cart. I have tried to add different things, even the Cheers package. However the cart button remains greyed out. 
 

Have searched the forums and previous issues show the cart wouldn’t allow people to check out, However I couldn’t find anything for my specific issue. 
 

Wasn’t sure if it’s a case of Carnival blocking everything due to the Covid situation or if it’s an IT issue. 
 

Can anybody help?
 

Appreciate your time and hope you all stay safe. 
 

Thanks. 

[quattrohead]

If you have an ad-blocker running on your browser, disable it and try again.

More sites are using 3rd party sites/data streams for website functionality and ad-blockers can break this.

[UKLloyd]

4 hours ago, quattrohead said:

If you have an ad-blocker running on your browser, disable it and try again.

More sites are using 3rd party sites/data streams for website functionality and ad-blockers can break this.

Thanks very much for the response.

 
Tried this but it doesn’t seem to have made any difference. 

 

lloyd 

[woodmews]

Which browser are you using. Google Chrome works best. Also have you paid your deposit. If you have no money on the booking it will not let you purchase anything.