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DIRECT FLIGHT NO MORE :( - now what?


Froufie
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20 hours ago, Froufie said:

the airline cancelled the direct flight and rebooked me automatically on connecting flights - I was not happy with the switch so I am attempting to change it - and so it began.... LOL

 

I can't call the airline as I booked through a 'third party' - so have to work with Celebrity despite how crappy they are....in fact my return flight is now 'missing' when I try to enter that file locator number - and now my invoice online indicates $150 due (to be payable nov 20?  LOL) after I paid my full balance at the beginning of November - no idea what is going on but obviously calls to both Celebrity and Flights by Celebrity are in order - NOT IMPRESSED!!

 

Oh that’s awful.  They should absolutely not be charging you a penny. That is nuts. If you had booked with airline they would have refunded you if you didn’t like the flight they put you on. I know because WestJet did the same to me and I said ya no thanks. Refund submitted almost immediately

I would not be impressed either 

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