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Ocean Medallion problems

Sailaway John

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Hi all, cannot seem to get Ocean Medallion app to work right. It will not accept my birthday date, and also my passport details. Do you think that it does not like Aussie Passports or does not know about Aussie passports. I am having problems with both my IPad and mobile phone. My cruise is on the Royal Princess on October 24 from Sydney to NZ return. Am I too early for the Medallion app? I do not know.

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