Canceled cruise details

[tuputts]

I cancelled a cruise and was told that half the fare would be charged back to my credit card and half would be a future cruise credit but the email they sent only said there was a cancellation fee of half the fare so I called back and was assured of the fcc and the charge back so I am confused so what should I do.

[tuputts]

Btw this was done under the cruise with confidence guarantee

[Redhaven]

I've had the same issue in the past.  The credit card credit for the cash portion comes fairly quickly, but the FCC credit part might take several weeks or a month (or more).  It did come eventually, and nothing will make it quicker than when Princess gets around to processing that transaction.

[dog]

This is the way it is done. The portion that would be the cancellation penalty will come back to you as a FCC with an expiry date.

watch for it in your cruise personalizer on the princess website.  It usually takes a couple of weeks.