Jump to content

Have it all dining reservation. Charged on my Credit card?


muffin
 Share

Recommended Posts

Got the freebee  special dinner as part of Have it All.  Upon checking my m/ c today I see I was charged for the extra cost of the excursions I chose as well as the 2 person total for the “ included” dinner at Pinnicle.  The date and time of this dinner show on my booking. How  do I get a refund for this Included cost for the meal?  Obviously an error.

Link to comment
Share on other sites

Call HAL, you may have to call Tuesday as many of the more specialist folks will be off tomorrow. If you call they can probably fix it then and there. If you try to fix in online, it might take longer. 

 

We made 3 dining ressies at once and marked via the check box the Pinnacle dinner as our freebie and it wasn't charged while the Rudi's and Tamarind were. Also, we bought 2 excursions at once and the total benefit of $100 pp was simply deducted from the total for both excursions. It was so amazingly easy I did a double take. HAL's websites interactions are normally not that easy button. I welcome that change with a full and happy heart. 

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...