JAVinKC Posted September 2, 2022 #1 Share Posted September 2, 2022 Hi All, I have a cruise booked, tried to register on their website and it wont let me because it will not accept any password I try. I have called, waited on hold for 2 hours (thankfully I can multi-task) finally just hung up. Tried calling again today with no luck. Did leave my number for a call back but that was a couple of hours ago...no response. How in the world can anything get accomplished with this type of service? While I have taken numerous cruises only 1 with Princess in the past. It was fine. I booked this upcoming trip in mid October as it has a really nice itinerary. Just wonder if anyone else has had a hard time with customer service from Princess. Thanks Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted September 2, 2022 #2 Share Posted September 2, 2022 I'm sure you've seen this...but just in case you haven't: Password must be a minimum of 8 characters and include at least three of the following: 1 lowercase letter 1 uppercase letter 1 number (0-9) 1 special character ( !@#$*&()_{}+,.?- ) Example: Te$ting123 would be an acceptable password. It contains all 4 type of characters...not just the 3 "required" types Maybe we can help...what is the error message you get when you try to register? Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted September 2, 2022 #3 Share Posted September 2, 2022 Oh...and welcome to Cruise Critic! We're here to help! Link to comment Share on other sites More sharing options...
JAVinKC Posted September 2, 2022 Author #4 Share Posted September 2, 2022 5 hours ago, Rick&Jeannie said: I'm sure you've seen this...but just in case you haven't: Password must be a minimum of 8 characters and include at least three of the following: 1 lowercase letter 1 uppercase letter 1 number (0-9) 1 special character ( !@#$*&()_{}+,.?- ) Example: Te$ting123 would be an acceptable password. It contains all 4 type of characters...not just the 3 "required" types Maybe we can help...what is the error message you get when you try to register? Thank you for your help...finally got it! 1 Link to comment Share on other sites More sharing options...
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