Free Air on current promotion

[melday]

We are going on the Breakaway next May to the Mediterranean. While searching g the internet I found cheaper direct flights than what NCL is charging. My question can you cancel NCL air, get the fare taken off and book your own flights? 

[JamieLogical]

13 minutes ago, melday said:

We are going on the Breakaway next May to the Mediterranean. While searching g the internet I found cheaper direct flights than what NCL is charging. My question can you cancel NCL air, get the fare taken off and book your own flights? 

 

Shouldn't be a problem as long as you are before final payment.

[Blanchestu1]

I could not. I booked the promo(buy 1 get one free ) for a cruise out of Quebec. When I received my air accommodations, NCL was flying us to Montreal. When I called to point out their mistake, I was told this was common for the Quebec port and I would now how to pay $150 for two 3 hour bus shuttle rides to Quebec. I detest bus rides so I asked if I could have a refund for the $350 I paid for the promo and I was told no. In reference to the previous reply, my cruise was paid in full. Also, I thought I would just pay to change my ticket but American would not let me since I had not made the reservation. Do not take the promo?