Pride Transfer question

[GA_Traveler]

I have purchased a transfer through Carnival to get from London to the port of Dover on September1, 2023.  I haven't received any information from them with meeting information.   Does anyone know any of the information?  Any help would be greatly appreciated. 

 

Dawn 

[staceyglow]

Go to the guest services or the excursion desk. They can help you. 

[GA_Traveler]

I am not on the ship yet.  This is to get to the ship.

[Joe_Cruises]

Is it from an airport or from Victoria Coach Station?

[fozzy]

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AIRPORT AND PIER TRANSFERS

 

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Airport and
Pier Transportation

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London (Dover)

LONDON (DOVER) TRANSFERS

Carnival Cruise Line offers transportation services between London Heathrow International Airport, London Gatwick International Airport, Victoria Coach Station, and the Port of Dover on the days of embarkation or debarkation only. Guests may purchase transportation up to two days prior to their sail date.

FLIGHT AND TRANSPORTATION TIMES

Airport-to-pier transportation

To purchase Carnival's transportation service, your flight must arrive before 12:00 PM on the day of your cruise.

Transportation service will be provided between 10:00 AM and 12:00 PM with transfers scheduled to run every 45 - 60 minutes.

London City Departures

Transfers from the Victoria Coach Station to the Port of Dover are located at 164 Buckingham Palace Rd, Belgravia, London, SW1W9TP. Departure is at 11:30 AM on the day of embarkation and at 9:00 AM on the day of debarkation.

NOTE: Guests who purchase their own air tickets and are using Carnival’s Airport Transportation are required to provide flight information via Online Check-In no later than two days prior to their cruise date. The airport is staffed based on known flight information. Once all known flights are met, the staff is released and service is no longer available.

Pier-to-airport transportation

Return flights must not be any earlier than 1:00 PM on the day of debarkation. Transportation service will be provided during the duration of the debarkation process. The service will start at 6:30 AM and 07:30 AM from the Port of Dover to London Heathrow International Airport and London Gatwick International Airport. Please allow between 2-2.5 hours of travel time to London Heathrow International Airport and approximately 1.5 hours of travel time to London Gatwick International Airport. Guests are advised to arrive at the airport three hours prior to international flights.

PURCHASING TRANSPORTATION

To purchase transportation, guests can contact either their travel agent or Carnival reservations directly at 1-800-327-9501. Guests can also purchase transportation by following these steps:

	1. Log in to access My Cruise Manager.
	2. Click "Categories" located at the top of the web page, then select "Airport Transfers."
	3. Once on the "Airport Transfers" page, make your selection.
	4. After making your transfer purchase, return to Online Check-In and provide your flight itinerary.

Guests who purchase their own air tickets are required to provide flight information via Online Check-In when purchasing transportation. Changes to flight details are the responsibility of the guest and must be entered into Online Check-In no later than two days prior to their cruise. Carnival is not responsible for providing transportation to guests who schedule flights outside of the service times listed above or to guests who provide incorrect flight information.

UPON ARRIVAL AT THE AIRPORT

After collecting their luggage, guests should proceed to customs and into the arrivals area. Once there, a representative will be located at the meeting points below and will escort guests to the pier transportation. Transfer service will be provided by Intercruises Shoreside and Port Services. Should guests have questions regarding the transfer service, the transfer provider can be reached at the following contact number on the day of the sailing only: +44 798-988-1258.

Guests who arrive prior to their sail date must return to one of the below meeting points on the day of sailing no later than 11:00 AM:

Meeting Points:

• London Heathrow International Airport – Arrivals halls (T1, T2, T3 and T5)
• London Gatwick International Airport – Arrivals halls (North and South Terminals)

Guests staying in London prior to their sail date may purchase transfers from London Victoria Coach Station to the Port of Dover. Transfer departure is at 11:30 AM. Victoria Coach Station is a motorcoach station in London, located at 164 Buckingham Palace Rd, Belgravia, London, SW1W9TP.

Once guests have arrived at the Victoria Coach Station, please proceed to check the departure screens to locate the coach bay number, which will be indicated under “Carnival Pride – Dover”.

ON THE RETURN HOME

A pier representative will direct guests to a motorcoach once they have collected their luggage and exited the terminal.

CONDITIONS AND RESTRICTIONS

The vehicle operator is an independent contractor. Carnival assumes no liability for losses, damages, or injuries in connection with the use of the operator. Carnival reserves the right to discontinue transportation service at any time. Prices and acceptable flight times are subject to change without notice.

 

* Transportation rates are subject to change and unused services are non-refundable.

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[fozzy]

Sorry the above was so lengthy. Just copied and pasted the whole thing 

[GA_Traveler]

18 minutes ago, Joe_Cruises said:

Is it from an airport or from Victoria Coach Station?

The Victoria Coach Station.   I  know where the Station is, just not sure where in the Station to go.

[fozzy]

The note above says check the departure board for the coach bay number. It will say Carnival Pride- Dover. I imagine the departure board will be easy to spot at the station. 

[fozzy]

It also says it leaves at 1130am

[GA_Traveler]

1 hour ago, fozzy said:

The note above says check the departure board for the coach bay number. It will say Carnival Pride- Dover. I imagine the departure board will be easy to spot at the station. 

I overlooked that...thank you so much for all your help. 😀

 

[Joanne G.]

I took this transfer in July.  There was a big sign at the entrance to the coach station with the information about which bay the Carnival bus was at.  The sign and the bay (#1 in my case) were very easy to find.   I checked in with a Carnival rep at the bay and was given a colored tag indicating which bus I would be on.  There were multiple buses on my embarkation day, and we were called by color when it was time to board our bus.   I checked in about 11:10 and was on a bus around noon.  There was some seating available in the station while waiting, but not enough for everyone.  Restrooms were nearby, but that could vary depending on which bay the bus is at.  

 

I believe the big suitcases from passengers on multiple buses were transported by a separate truck and were delivered to the ship so that I didn't have to handle mine at all after turning it over upon boarding the bus until my bag was delivered to my cabin.  Make sure your Carnival luggage tags are on.   I had a large backpack as my carryon, which I was able to put under the bus and then retrieve upon getting off the bus at the port. Of course, you can carry on items that will fit onto an overhead shelf in the coach or that you can hold at your seat.

 

I thought the process went fairly smoothly and will use it again next week when I am back on the Pride.