How to report issues with the emailed Cruise Critic articles

[Chanbre]

Some of the cruise articles that are emailed regularly are quite interesting, but occasionally there are issues that should be addressed. The bottom of the articles have feedback options but only giving a small set of options. I cannot see any way of giving real feedback. How and where should such feedback be given.

 

The article on page https://www.cruisecritic.co.uk/articles/top-10-items-we-will-never-cruise-without opens a page with title "8 Items We Will Never Cruise Without" and it contains "Updated February 18, 2020". Note that the link states 10 and the title states 8 but the article's index and content both have 10 items. Items 7 and 9 are both titled "Headphones" and their contents are similar. Items 8 and 10 are both about sweater and wrap, their contents are very similar.

 

[Host Kat]

15 hours ago, Chanbre said:

Some of the cruise articles that are emailed regularly are quite interesting, but occasionally there are issues that should be addressed. The bottom of the articles have feedback options but only giving a small set of options. I cannot see any way of giving real feedback. How and where should such feedback be given.

 

The article on page https://www.cruisecritic.co.uk/articles/top-10-items-we-will-never-cruise-without opens a page with title "8 Items We Will Never Cruise Without" and it contains "Updated February 18, 2020". Note that the link states 10 and the title states 8 but the article's index and content both have 10 items. Items 7 and 9 are both titled "Headphones" and their contents are similar. Items 8 and 10 are both about sweater and wrap, their contents are very similar.

 

 

@Chanbre

 

Please note the following from the Guidelines we all agreed to follow when registering for our free Cruise Critic memberships:

 

"... Discussion of the management of this community is not allowed on the forums..."

 

"... However, we would be happy to address any concerns you have via email.   Please write to the Community Manager at:  community@cruisecritic.com..."

 

"... If you have any questions or comments regarding our posting guidelines or any content found on our message boards please be sure and let me know. I'll be happy to discuss them with you.

LauraS
Senior Manager, Community
community@cruisecritic.com ..."

 

Please send your email with your questions/comments/feedback to LauraS, Senior Manager, Community at community@cruisecritic.com.  Also, please send the email from your Cruise Critic email address of record and be sure to mention your Cruise Critic user name. This is so your membership can be verified, and reply sent to your Cruise Critic email address of record. If your current Cruise Critic email address is NOT correct and needs to be changed BEFORE you send your email, click here: How To: Update your Cruise Critic Email Address

 

Hope this information will be helpful.

 

Host Kat