clojacks Posted September 26, 2023 #1 Share Posted September 26, 2023 We recently had a terrible experience with multiple personnel on board the Silhouette that became so frustrating that we cancelled a future cruise to Japan, even though we will never be able to touch the price we were booked at again. Our situation onboard played right up until disembarkation, when it was finally resolved. At that point, we didn't have time to address our dissatisfaction with high enough staff on board, and decided I would follow up once we got home. I would like to contact the proper offices shoreside, that probably being Guest Relations oversight, and Executive Offices to pass on my treatment and concerns. Does anyone have appropriate email address to contact? Link to comment Share on other sites More sharing options...
bikerunner Posted September 26, 2023 #2 Share Posted September 26, 2023 Executiveoffice@celebrity.com I have used it for various things, depending on the severity of the issue I have been contacted pretty quickly overall. Link to comment Share on other sites More sharing options...
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