Celebrity app

[Karin&Isaac]

We haven't cruised since 2018, and have never used the app. We have the app on our phones. How do we use it on board without getting roaming charges? Thanks.

 

[Jim_Iain]

The App can be used without an internet package while on the ship but very limited capabilities - view your account, control lights and AC on some ships,  messaging to other guests on the ship etc.    All you have to do is select the Ships Guest Wifi.    You then create an account with a User Name and 4 digit code using your Portfolio Number (found on seapass).    You can the select either your Wifi Package or choose the free option.   

 

You should put your phone on Airplane Mode while at sea to prevent surprise charges to your cell carrier.  

[Karin&Isaac]

On 2/29/2024 at 12:59 PM, Jim_Iain said:

The App can be used without an internet package while on the ship but very limited capabilities - view your account, control lights and AC on some ships,  messaging to other guests on the ship etc.    All you have to do is select the Ships Guest Wifi.    You then create an account with a User Name and 4 digit code using your Portfolio Number (found on seapass).    You can the select either your Wifi Package or choose the free option.   

 

You should put your phone on Airplane Mode while at sea to prevent surprise charges to your cell carrier.  

Thanks for the info!

[cruizingOmi]

On Boarding day they will have Tech guys available to help you set it all up. even if there are issues during the cruise.

[Joker54]

If your carrier allows WiFi calling then you can put your phone in airplane mode to prevent roaming charges but you would be able to receive and make calls when connected to the ships WiFi and you have a WiFi package.

 

 If you choose this setup then it is highly recommended that you “provision” your phone when connected to your network carrier and not roaming. Meaning turn WiFi calling on when connected to your carrier. In most instances you can’t enable this feature when roaming or on a WiFi network. Hope that makes sense.

 

cheers