How Long Between Booking and Online Excursion Booking?

[Frogger22]

Hi HAL Cruisers,

We put a deposit on HAL Inside Passage Cruise last Friday. I am excited to look at shore excursions online. However, the website still won't recongize my booking number and last name. I already double checked with my travel agent that I have the right number. Is it normal to take a week for this to work.

 

I went ahead and booked Helicoptor and Glacier trekking (level 2) directly from North Star Trekking. Does anyone know if Northstar picks you up near the pier? Thanks!

[Frogger22]

Nevermind, I figured it out. They had our last name misspelled!