Question re: booking onboard and shipboard credits

[defreeze]

Hi,

 

While onboard, I booked a 7 night Caribbean cruise and got a $100 onboard credit for doing so.

 

If I now switch the reservation to a 14 night transatlantic voyage, keeping the same booking number, will I then get the $200 onboard credit? Or will I just still get the $100 credit.

 

I seem to remember reading or hearing that I cannot move the reservation to a longer cruise and get the bigger credit, and that I am stuck with the $100.

 

Anyone know the answer to this?

 

Thanks.

[seadog129]

Transferred two 5 day cruises to 7 day cruises and both OBC were increased from $50 to $100

[Murphy]

You should get the higher amount, but doubt it will happen automatically. You'll have to ask for the new amount thru the C & A help line.

[biomedbob]

Hey Susan:

 

Have you got power? I've got a fire in the fireplace and we're sitting watching football in our tee shirts and shorts! :D

[Murphy]

Hey Susan:

 

Have you got power? I've got a fire in the fireplace and we're sitting watching football in our tee shirts and shorts! :D

 

Hey Bob (and Nancy!)

Yes, we have power thankfully and lots of snow! Ray just got home after an 18 hour shift. Football is on here too, but it will be many many more months before we are back to shorts and T's! Happy Holidays!

[Inshape]

Keep the same booking number. By increasing your cruise to the 14 day you should get the increase in obc too. Just call crown and anchor and then customer service if need be. Be nice! You will get it.