kcbarker Posted October 24, 2007 #1 Share Posted October 24, 2007 Has anyone had any trouble in getting a response from the Anastasia Travel Agency which does tours in St. Petersburg, Russia? I have tried to email them several times with no response. Link to comment Share on other sites More sharing options...
Sand Girl Posted October 24, 2007 #2 Share Posted October 24, 2007 I have e-mailed them several times. I have gotten an answer from them with some pricing. I have now tried to add some items such as the canal ride but have not heard back from them. It seems to take 4-5 days to get an answer and then I usually e-mail them again 2-3 times. They seem to be alittle cheaper but we will probably go with Alla. Link to comment Share on other sites More sharing options...
Len3 Posted October 24, 2007 #3 Share Posted October 24, 2007 I emailed both Alla and Denrus and received replies within hours. Both sound good and other CC members seem to report that they are. Link to comment Share on other sites More sharing options...
New Hampshire Posted October 25, 2007 #4 Share Posted October 25, 2007 I am booked with Alla for a two day tour for a July sailing. Every time I sent her an email I found a reply in my inbox by the next morning. She was fantastic to deal with. I am looking forward to meeting her. Link to comment Share on other sites More sharing options...
kcbarker Posted October 25, 2007 Author #5 Share Posted October 25, 2007 Анастасия <info@anastasiaworld.com> Is the above the correct email for her? thank you, Link to comment Share on other sites More sharing options...
kcbarker Posted October 25, 2007 Author #6 Share Posted October 25, 2007 I am booked with Alla for a two day tour for a July sailing. Every time I sent her an email I found a reply in my inbox by the next morning. She was fantastic to deal with. I am looking forward to meeting her. Анастасия <info@anastasiaworld.com> Is the above the correct email for her? thank you, Анастасия info@anastasiaworld.com Link to comment Share on other sites More sharing options...
Pollock Posted January 20, 2008 #7 Share Posted January 20, 2008 Check your spam up for the Anastasia's reply or try anastasiadavidova@yahoo.com:) Good luck Link to comment Share on other sites More sharing options...
Rare TLCOhio Posted January 20, 2008 #8 Share Posted January 20, 2008 Check your spam up for the Anastasia's reply or try anastasiadavidova@yahoo.com:) Good luck I've always received quick, prompt and very detailed responses from her. She has used this address: info@anastasiaworld.com Enjoy! Terry in Ohio Link to comment Share on other sites More sharing options...
Lisette Posted January 20, 2008 #9 Share Posted January 20, 2008 I have been e-mailing her with ideas and questions and she has been very quick to answer me back. I am very impress with the flexiblity of her private tour and her prices are quite reasonable. I am definitely thinking strongly of booking my familys tour in St Petersburg, my replys from Alla have not quite quite so quick, but I also am impressed with this company so now comes the big decision of which company to take!!!!!!!!! Link to comment Share on other sites More sharing options...
cruiseidaho Posted January 20, 2008 #10 Share Posted January 20, 2008 Anastasia has answered all inquiries immediately. The proposed itineraries and price are excellent. All emails to Alla have gone unanswered. Link to comment Share on other sites More sharing options...
PA Blonde Posted January 21, 2008 #11 Share Posted January 21, 2008 Anastasia has answered all inquiries immediately. The proposed itineraries and price are excellent. All emails to Alla have gone unanswered. We're having the same experience! Link to comment Share on other sites More sharing options...
outandabout Posted January 23, 2008 #12 Share Posted January 23, 2008 I'm having the same problem with her! Sent 2 emails and no reply! Link to comment Share on other sites More sharing options...
belle907 Posted January 23, 2008 #13 Share Posted January 23, 2008 I've had 5 emails from her today alone and I only emailed her the first time this morning. Her prices are excellent for the 2 day tour she has come up with. Link to comment Share on other sites More sharing options...
jspirit Posted January 23, 2008 #14 Share Posted January 23, 2008 If anyone has used Anastasia for tours, would you recommend your guide and driver? Is it a much smaller company than Red October? Link to comment Share on other sites More sharing options...
bethwendy Posted January 23, 2008 #15 Share Posted January 23, 2008 Has anybody rec'd a suggested itinerary from Anastasia that they could share with me? Some have said her prices are very competitive & I'd like to know what's included in those prices. You can email me @ btheisma@spt.com Thanks!! Link to comment Share on other sites More sharing options...
outandabout Posted January 24, 2008 #16 Share Posted January 24, 2008 BethWendy, Today, I received a quote from Anastasia for 2-day tour. I will email it to you shortly. CruiseIdaho, Have you decided to go with her? ----------- We have quotes from 3 tour guides; each has different prices. Red October seems to be the highest of the 3 without one day lunch and metro visits; and hydrofoil is additional. Still undecided which one to hire. Link to comment Share on other sites More sharing options...
cruiseidaho Posted January 24, 2008 #17 Share Posted January 24, 2008 Yes, "Outandabout", we are booked with Anastasia. She sent a form for visa application and said they would send info when completed. Now we are working on adjustments to the suggested itinerary, such as less time for lunch and more time for flea markets. Link to comment Share on other sites More sharing options...
bethwendy Posted January 25, 2008 #18 Share Posted January 25, 2008 Thanks cruiseidaho & the others for a copy of your suggested itineraries. There's definitley sopme tweaking to be done on the one I received, however Anastasia seems to be very flexible. It's also a matter of having all in the group agree to the final itinerary. The sights we most want to see include Catherine's Palace, The Grand Palace, Hermitage, the Fortress, Church of the Spilled Blood, the Metro & a hydrofoil ride (instead of taking the bus). The overall 'city' tour to see al the sights is also on the list. So much to do.............so little time! Link to comment Share on other sites More sharing options...
bethwendy Posted January 25, 2008 #19 Share Posted January 25, 2008 Double post Link to comment Share on other sites More sharing options...
Rare TLCOhio Posted January 26, 2008 #20 Share Posted January 26, 2008 There's definitley sopme tweaking to be done on the one I received, however Anastasia seems to be very flexible. So much to do.............so little time! Just had two different, detailed e-mails back early this am from Anastasia after I did follow-up questions to her late yesterday afternoon. Very responsive! Her "flexibility" is VERY IMPORTANT, but, maybe more important have been her comments, information and reactions to help sort out what priorities and stops are MOST important. In a limited time period, you can't do it all in St. Petersburg. Working through those various options and adjusting the trip flow are very important. It seems that many other tour firms have one or two set programs and want you to adapt to THEIR program, not your interests and priorities. Working through these options takes some times, however, it will lead to a better, more enjoyable visit. Anastasia has been very helpful in this "learning and planning process". THANKS! Enjoy! Terry in Ohio Link to comment Share on other sites More sharing options...
Rickdabear Posted January 26, 2008 #21 Share Posted January 26, 2008 Our group booked with Anastasia. I've heard good and bad about all of these when it comes to communication. I've had my wife track done people that have used the various tour companies and most of them seem happy with whomever they have booked with. So find an itinerary your group likes. Find a company with a price you all can live with. If it is one of the regular four: Anastasia, Denrus, Red October or Alla, then you should be fine. Some have slightly different itineraries. Some offer nighttime activities, which our group wasn't interested in, but I'm sure there are some adventurous souls out there that would enjoy the Ballet or a great Russian dinner and a show. From what I gather these are all reputable companies. Make sure that whomever you book with, that they have a blanket visa or you will have to obtain a visa BEFORE you go. The company will tell you how to do that. Link to comment Share on other sites More sharing options...
Carolinn Posted January 28, 2008 #22 Share Posted January 28, 2008 I sent several e-mails to Anastasia and didn't receive any answer. That was strange because last year she was responding immediately. I've checked spam and there was about 5 e-mails from her from different addresses: anastasiadavidova@yahoo.com anastasiatravel@rambler.ru stasy_davidova@mail.ru Her service was great last summer!:) Link to comment Share on other sites More sharing options...
MYKKY Posted January 28, 2008 #23 Share Posted January 28, 2008 Anastasia's service last summer was outstanding and all the replies immediate. Link to comment Share on other sites More sharing options...
russia22 Posted February 4, 2008 #24 Share Posted February 4, 2008 Can anyone tell me how they paid for their private tour (partic. Anastasia)? Was it by credit card? Thanks. russia22 Link to comment Share on other sites More sharing options...
belle907 Posted February 5, 2008 #25 Share Posted February 5, 2008 I plan on paying in US dollars. Link to comment Share on other sites More sharing options...
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