So many facets to this whole situation. I am thinking about Covid and the ER in Athens. That alone is daunting. Language barrier is another tough one! Having a skateboarding kid, we have had two broken arms. One was way more severe than the other. Pain levels were each different. Im sure the Mom felt she was making the best decision to get her son checked out by the doctor on the ship.
I guess, all in all, too much was expected by the poster from NCL. It just stirred up a lot of fellow cruisers' less than stellar communications we have experienced with NCL.