What a mess! So much misinformation, causing excessive stress!
I had uploaded my last 2 bank statements, the last ending 11/04/23.
So on 12/5, I get the message 'please provide bankstatement of latest month upadted till 30 nov.2023 atleast with minimum balance of 2000$.' So I waited 2 days until my 12/04 statement was available. They're obviously not too concerned about us responding within 12 hours, which is ridiculous.
Later that day, I got the Quality Control completed. hallelujah!
But the next morning, my husband's was rejected again. For the bank statements, which I had uploaded the same as mine, and his passport image. They said 'Re-upload colored scan copy of your passport BIO page. Photo of passport copy are not accepted. Re-upload recent one month bank statement. minimum closing balance should be equivalent to USD 2000.'
I had done his passport same as mine - a photo! So today I scanned and, fought with reducing the size of the document, and resubmitted. Praying that it works!