Cruise personaliser and OBC

Can't see our OBC on our cruise personaliser.

Is it shown closer to sail date? We have some from P and O and some from TA.

Hi Silversurf, I've never seen OBC shown on cruise personaliser , it does show in our documentation from the TA/P&O , we also get further documentation confirming our shareholder benefit too but it's never been on cruise personaliser. Worth mentioning you can't spend it until you are On Board.

Hope this helps

Jane

It will never show on your cruise personaliser, in the same way that the price you paid doesn't.

OBC credit should be shown on your invoice. Remember to take any correspondence from P & O and travel agent with the OBC shown with you on your cruise in case there is a problem with it showing on your account.