Jump to content

First time NCL/ Secrets?


Toad
 Share

Recommended Posts

I am staying with my parents in a family suite. What are special things not to be missed? What are secrets and things that those of you with lots of experience would recommend that we don't miss. Please help me prepare.

Link to comment
Share on other sites

Welcome to Norwegian, Toad!

 

You'll enjoy a wonderful host of perks associated with your suite - I've attached a list of them below.

 

Things not to miss would include having your Butler serve breakfast in the Suite (or any meal for that matter, but breakfast is especially nice to enjoy without having to leave the room). Also, you're just two decks below the "Quiet Zone" which includes a beautiful hot tub surrounded by sun loungers. It's a wonderful hidden gem during the day, and great for stargazing at night. Lastly, since you'll be in Bermuda, be sure to take an evening stroll around the Dockyard area and enjoy the incredible sounds of the tree frogs performing their nightly symphony. ;)

 

Your Family Suite will qualify for all non-Haven amenities listed below...

 

Suite categories are designated by the letter “H” (Haven suites) or letter “S” (Non-Haven suites). Stateroom categories not beginning with the letters H or S do not receive perks.

 

Some ships have S categories only: Sky, Spirit, Sun, Dawn, Star, and Pride of America

Some ships have S & H categories: Jewel, Pearl, Gem and Jade

Some ships have H categories only: Epic, Breakaway, Getaway, Escape & Bliss

 

 

• Haven suites have access to the Haven regardless of where they are situated on the ship. The Haven has its own pool, hot tub, sauna, and sundeck. Some have their own restaurant and bar within the Haven complex. Some Havens also have a retractable roof over the central area. Haven configuration varies based on ship class/generation

 

• All suites have complimentary access to a private restaurant for breakfast and lunch. On “Haven Only” ships Haven Suites have a private restaurant for all three meals.

 

• All suites have Butler and Concierge service.

 

The Concierge can assist with dining reservations, shore excursion booking and guidance in many other areas. He or she also provides delivery of invitations and information to the suite, and performs all escorts on and off the ship.

 

The Butler provides delivery of daily amenities, meals en suite, replenishes coffee and other supplies, and oversees the maintenance of the suite.

 

Gratuity for both Butler and Concierge should be based upon services provided.

 

• All suites receive invitations to a special cocktail reception with the Captain and other Officers.

 

• All suites receive priority embarkation {including express through check-in, as well as a private lounge with various amenities to enjoy while awaiting escort aboard} and disembarkation {which includes a private area to gather, and escort off the ship & directly to the VIP Luggage area and Porter Services}, as well as priority tendering.

 

• All suites receive one bottle of Sparkling Wine, one large bottle of water, a bowl of fresh fruit (replenished upon consumption) and a fresh flower arrangement in their suite. (Note: Garden Villas, Deluxe Owner's Suites and Owner's Suites receive Champagne instead of Sparkling Wine)

 

• Garden Villa's receive 6 bottles of alcohol with unlimited mixers, soda and water, while Deluxe Owner's Suites and Owner's Suites each receive 3 bottles of alcohol with unlimited mixers, soda and water. All other categories do not receive complimentary liquor.

 

• All suites are provided with a variety of Elemis brand toiletries.

 

• All suites are equipped with a Coffee/Cappuccino/Espresso Machine (Most are Lavazza pod-style machines), however the Sun has Lavazza machines in the Owner’s Suites, but drip-style coffee brewers in all other suites (because these suites cannot accommodate Lavazza devices).

 

• All suites have access to the Pre-Cruise Concierge service, which helps to coordinate your individual selections on pillow types, coffee and tea preferences, and a variety of special requests. Phone number for this service is 855-625-4283.

 

• All suites (except the SG and SJ suites on Deck 12 of the Star and some suites on the Sun) have a portable phone, which can be used throughout the ship.

 

• All suites are equipped with the "Bliss Bed" which truly lives up to its name, fitted with upgraded bedding. Also provided with upgraded bathrobes, as well as slippers.

 

• All suites have an expanded Room Service menu. Essentially, order whatever you want, and if it is available on the ship you will have it.

 

• Some suites have access to a reserved section of the theater on some ships, based upon stateroom category, as well as other factors, which can vary from sailing to sailing.

 

Disclaimer: Perks are subject to change at any time without notice. This list is intended to offer a general guide only, and should not be considered as “official” in any way, shape or form. This document is constructed from personal experience and the experience of others, and is a collaboration of input from many helpful members of Cruise Critic. Many thanks to all who have contributed to the development, and continual updating of the information contained herein.

 

I'm sure you'll get lots of other replies with many great ideas on what not to miss. Enjoy every moment of your time onboard!

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...