Hi,
Not that to deny that this is something we can easily live without, but we were promised one and never got it. I'm reading that it's initially obtained when reaching 140 points? We're now at 188. I just sent a message to them about it. We attained 152 points on the Enchantment on a cruise that started March 17, 2022. Perhaps after that sailing is when we got notice that we'd be sent a block. It'd be cool to have. See if I hear anything back. I see the following:
"Once you reach 140 cruise points, you will receive your first crystal block delivery during your sailing. One crystal block is awarded per relationship. It will be delivered to your cabin, often on the exact night you reach the 140 points." Well...none was ever delivered to our room. I'd remember that.
Then, however we may be out of luck since I also find the following info:
"Royal Caribbean states in their terms and conditions they will only honor requests for Crystal blocks that have been verified as missing for a maximum of 12 months from the date of claim submission.
Any requests for missing blocks after the 12-month period cannot be accommodated."
Man, that's cheap of them! So I guess no point pursuing it 2 years post-sailing. I seem to recall, however, them specifically them saying they were out of them but that it'd be mailed to us. Should have followed up on it a few weeks after we got home but there was so much going on at the time. So, according to their math, we'd be entitled to a second one at 210 points (every 70), which is doable on the next cruise if it's still 2 daily points for a suite (nothing booked at present though) but I should make a note of it. Still think I should get the first one if they promised to send it back in '22.