That must be the company line to avoid giving details. I had an issue with the buffet on QV last fall, and I wrote a note to the head of F&B. I ended on a positive note, saying that our table in Britannia was fantastic. 10 people from 5 countries, age range at least 30 years, many-time cruisers and first cruisers. On paper, we seemed to have little in common, but we gelled quickly and had a wonderful time together, becoming the rowdy table in the back of the Britannia restaurant, laughing all the time.
I asked how do they know what people to put together. She said "arranging tables is an art."