Wehwalt
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2024 Grand World Voyage with The Inside Cabin
Wehwalt replied to The-Inside-Cabin's topic in Holland America Line
We, first segment guests, got those bags before we disembarked in HNL. Came in handy at the airport when we had a bag over fifty pounds and had to use it. We also got the plate, don't know if you've seen those yet. Smaller than in recent years and without the route map. Just as well, considering. -
It is not every night of the cruise. Looking through the Navigator App, on this 11 night cruise, embarking April 19, the Crows Nest is listed as closing at 4 pm on April 21, 23, 24 and 26, on the last of which it is scheduled to reopen at 8:30. Of course, the listed hours might change, but the Crow's Nest has already been open full time three of the first five nights of the cruise (it is night here now. Or almost).
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NEWS FLASH: HAL to favor Triples and Quads
Wehwalt replied to crystalspin's topic in Holland America Line
That could be, but if it's a question of arguing whether "any other reason" means that or something else, I know which side of the question I'd care to be arguing. No offense. -
NEWS FLASH: HAL to favor Triples and Quads
Wehwalt replied to crystalspin's topic in Holland America Line
"or in the judgment of the Captain is advisable for any reason." It covers them. I suspect they wanted to make it more explicit, and whether or not this thread had anything to do with it is speculation, but I wouldn't be surprised. Why wouldn't they? -
NEWS FLASH: HAL to favor Triples and Quads
Wehwalt replied to crystalspin's topic in Holland America Line
This language from paragraph 4 has been there from before the change: Carrier may without liability for refund, payment, compensation or credit, except as provided herein, disembark or refuse to embark You, confine You in a stateroom, quarantine You, restrain You, change Your accommodations or disembark You at any time if, in the sole opinion of Carrier, the Captain or any doctor, You or any minor or other person in Your care during the Cruise, Cruisetour, and/or Land Trip(s), are unfit for any reason for the Cruise, Cruisetour, and/or Land Trip(s), or Your presence might be detrimental to Your health, comfort or safety or that of any other person, or in the judgment of the Captain is advisable for any reason. "For any reason" covers a lot. For whatever reason, they made it explicit. -
NEWS FLASH: HAL to favor Triples and Quads
Wehwalt replied to crystalspin's topic in Holland America Line
That is the tightrope they have to walk. After all, Holland has immense power over its passengers. Covid proved that. They can change your cabin, yes, but doing so may offend you as a customer, especially since you may have paid extra to select that cabin. -
NEWS FLASH: HAL to favor Triples and Quads
Wehwalt replied to crystalspin's topic in Holland America Line
No, actually the cruise line is offering passage according to the conditions of its contract. That contract allows Holland to change your room. One of the terms and conditions of the contract is that the contract is the complete understanding between you and HAL. So you being told you'd have a certain cabin is not part of the contract.