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About bandp407

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    Cool Cruiser

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    Naples, Florida
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    RCCL & Celebrity & HAL
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  1. I did finally get through to HAL & spoke with a supervisor. Based on the email we received for our March 29th cancellation we selected the FCC. Should we change our minds, based on what happens the next few months , we can request a cash refund of the base cruise rate. The timeframe as given in the link is Jun 1,2020 -Dec. 31,2021. We want nothing more than to use ! In the meantime, prayers for our fellow cruise mates on the Zaandam & Rotterdam. What an ordeal to say the least . Hoping arrangements can be made to get them into Port Everglades & get the sick passengers some much needed medical care!!!
  2. Hello all - DH and I had been scheduled to sail on the NS this past Sunday. We received the e-mail 2 weeks ago offering Option 1 & Option 2. We did select Option 1 (FCC) in advance of today's ( March 31) deadline. If HAL did not hear they would automatically refund. As many, given all the uncertainty HAL & the cruise industry in general are suffering, we continue to waiver as to whether or not we made the right decision. I realize this is a very personal decision, but as we come close to the deadline to change to Option 2 ( CASH ) I would be appreciative of some of your views. Also this is attached to the compensation form that we completed. We take it to be that we can change our minds after June 1 & revert to a cash refund of the base fare. Thoughts.............. This is a clarification regarding the Option 1 Future Cruise Credit ("FCC"). If a guest elects Option 1 and does not use his/her FCC and wants a refund thereafter of the original base cruise fare paid, between June 1, 2020 and December 31, 2021, the guest can request Holland America Line to exchange the FCC for a refund of their base cruise fare paid. Refund will be issued within approximately 60 days from request date. Requests accepted via email to guestrelations@hollandamerica.com. In no situation shall a guest be entitled to a refund greater than the base cruise fare paid. Guests selecting Option 1 and requesting a refund as set forth herein will not be entitled to any other compensation/credit. Guests selecting Option 2 shall not be entitled to any additional refund (other than the initial refund as set forth in Option 2) at any time. All FCC’s expire on December 31, 2021 and are subject to published terms, conditions, and restrictions. Offer and its terms are subject to change.
  3. THANK YOU SO MUCH for this post. DH & I were booked on today’s sailing. We will hopefully see the sail away-even though without us.😥😥 and what a beautiful day for a sail away!!! We too hope this pandemic ends soon!! Stay safe everyone!
  4. following along. I just submitted my form to take the FCC for what would have been our cruise on March 29 on the Nieuw Statendam. 😥
  5. OMG - I thought I understood this whole thing but I am coming up with more questions. Our deposit & booking was done onboard last March. Do we loose the OBC for booking onboard or will that be applied to the FCC or new booking? In our case we are within 100% cancellation. I understand it will take about 2weeks for the credits to show on our Mariner account. My thought is to use the future cruise deposit that we also booked last year for the new booking . Otherwise I will loose my trip cancellation with my credit card. If a new deposit is made they will not cover any future cancellations on the rebooked cruise just in case it had to be cancelled. This is really very complicated and I think we are all trying to cover our bases and loose as little as possible. Thanks to all for the feedback. Hopefully we can help each other through this!
  6. Cruising-along - exactly my question. Say you book a Nov 2020 sailing with your FCC and due to the “flu” are unable to travel. Can you take the FCC from that booking and move it to a Nov 2021 sailing or will you loose it. THAT IS A HUGE!
  7. We like many are on the fence about cancelling a sailing the end of the month. Not possible yet to reach HAL , but have read on the Celebrity site about this issue. We have a sailing on them the end of June. Does anyone know if it is true that once you receive FCC for a cancelled trip under the new guidelines and apply it to a future cruise the following would apply. If it becomes necessary due to illness, etc., to cancel that future sailing you LOOSE all of that money?? Thought about taking insurance but have seen posts stating that the insurance companies would not cover it as the FCC used has NO cash value. So if all is correct we would LOOSE all of our money ???. In our case and for many within full payment this is a whole lot of $$$$. If anyone who has cancelled and understands & can confirm all of this, we would appreciate the feedback as to whether or not this is correct. HAL - if by any chance you see this and can reply it would answer many a question. Its impossible to get through on the phones. Many thanks!
  8. Yes we agree as well & this is a huge put off & may be a deciding factor not to sail on the Summit. There was a post by Jim_Iain from is b2b on the Summit which shows some photos of the main dining room . I believe the photos were around page 12? I am sorry but was unable to post the link.Hope we hear from someone with success getting a more private table. We have had luck on the Equinox. However, one of the reasons we gave up on Aqua class was the tables in Blu had gotten ridiculously close. Don’t know how they are now as it has been several years. We enjoy chatting & meeting people but prefer dinner to be our time. May start a separate post if we don’t get any replies.
  9. HCAT - thanks for your enthusiasm ! We did Aqua Class on all of our Reflection & Silhouette sailings before moving to Florida. On Equinox we have been in standard balcony cabins & dined in the main dining room & Murano. Enjoyed both. I will keep an open mind about the Bermuda, Charleston cruise & read up again on Jim's blog & the various Aqua cabins & food in Blu. . Depending on the price it might be something to consider. Always wondered about noise from the Oceanview & Pool above though. And yes HCAT the weather has been beautiful! Look forward to your review of the Bermuda, Charleston cruise!! When do you go?
  10. My fellow cruisers , thank you very much for the wonderful feedback & Jim_lain for the Tuscan Menu! It’s pretty much what I remember from the Equinox. We did not love it either & think my brother should try to concentrate on getting a somewhat private table for 2 in the dining room based on Lorimay’s (happy 30th) feedback. Hope Celebrity is seeing this & try’s to address the situation. In addition to my brother doing the Summit for his 30th, DH & I are contemplating the Summit May of 21 to Bermuda, RI, & Charleston for our 35th. We live in Florida & would be doing it for the itinerary like hcat. After reading this I think we will rethink. We too have done only the S class ships & enjoy Murano . Thanks again to all !
  11. Can anyone who has recently been on the Summit & eaten at the Tuscan Grill provide some info? In some of the reviews I’ve read several commented on the poor quality of the beef & chicken. Simply put the meat was “tough”. As with all of the Celebrity Ships , the tables are getting closer & closer. My brother is celebrating his 30th Anniversary onboard the Summit to Bermuda in July. We took Select & I will reserve his dining times in advance. Can anyone suggest any areas in the dining room where the tables are more spaced out? Saw some photos with the high back chairs by the wall? Unfortunately select dining is on 4 , so no opportunity to request a table on the rail. Would greatly appreciate any information that can be shared.
  12. Thank you lorimay. I will make their reservations in advance and request a table for 2, hopefully with a table that is really a 2 top. I saw your review! They will have to speak with the dining room when onboard. Like you we have always been accommodated. Agreed the tables are ridiculously close!! Any feedback From anyone on the forward balcony cabins on deck 6? I know you had a family veranda. thank you again! Happy Cruising!
  13. Jim- thank you so much for the link to your Summit blog with the dailies!
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