rockon391
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Everything posted by rockon391
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I have a platinum and a Hilton card and this offer does not show up. Do you do something special to get it??
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Sad face-skipping CocoCay tomorrow
rockon391 replied to VernRDH's topic in Royal Caribbean International
Cococay is the only stop for my 7 day Anthem sailing in a few weeks. If it is cancelled it will truly be the cruise to Nowhere and the trip from hell. -
Do you or do you not trust your teen to be alone? I feel more unsafe that you are a parent and even asking such a question.
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The cruise industry will suffer from the same fate as the car industry…it will just hit later. The massive amount of cancellations they get in the next 6-12mos will drop prices accordingly.
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Royal Upcharging on paid in full cruise?
rockon391 replied to RedJessi's topic in Royal Caribbean International
TA aka middle man. Don’t waste your time and just handle it with RC. -
Well I was in fact lied to earlier today by multiple levels of management. In addition, there are many reports of people sharing the same experience. That is not an assumption. You really think the email sent yesterday was sent prior to management having any idea about why the changes were made? If that was the case, RCL is managed more poorly than I anticipated. Who is hiring the people they are paying triple figures to???
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The company is clearly broken. From the top down.
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Compensation for Skipping Ports?
rockon391 replied to punkyhunky's topic in Royal Caribbean International
Divide your fare by 7. -
Compensation for Skipping Ports?
rockon391 replied to punkyhunky's topic in Royal Caribbean International
That is exactly how I feel about now. They better over deliver on the ship otherwise this will be my last RCL cruise! -
Compensation for Skipping Ports?
rockon391 replied to punkyhunky's topic in Royal Caribbean International
I am not going to believe it until I see it since it has been less than an hour I was told that I would be out of luck for weather issues their amazing meteorologist can see 6 weeks in advance that only effect Anthem and no other ships in the Bahamas! -
No, you are missing the point. I have been cruising with RCL for 20 years. I have had a handful of itinerary changes during that period. Stuff happens and that is life. This is entirely a different issue and could be prevented if RCL were fair to their customers. I am now on hold and it’s looking like I am having a similar experience. RCL took all my money and then decided to change my itinerary 6 weeks before the cruise and after the point of refunds. I would be ok if they offered a refund. So far they have not…
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Bummer to hear that this is your first experience with RCL and will be your last…but this experience will save you a lot of money in the long run! I feel exactly the same. I am going to call today and if there is no attempt at making this right RCL is history and my shares will be sold as well. I am not investing time or money in companies that could care any less about their customers.
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How about being accountable and treating your customers with any kind of respect? This is far more than just the itinerary change at this point. They are stating that the change is for my safety, yet will do absolutely nothing to ensure my safety than by refunding my money or putting me on a ship that is still deemed more safe.
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PAYING for Pizza in Sorrento’s
rockon391 replied to Slidell_Cruiser's topic in Royal Caribbean International
RCL Pizza is great late night after a bunch of drinks.