likeadisguise

There seem to be multiple threads on the issue. As I mentioned on one of them.

 

I can't do sugar in quantity So I'm not going to drink the juice, mocktails, or hot chocolate. I really don't want to pay for what I can't have. And considering my options, while I feel include ordering what I can't have and dumping down the drain so they don't make any money on the extra dollars they are forcing me to pay for something I can't have.

If the package isn't cost effective for you, just buy a la carte. That seems like pretty simple math.

They don't actually have any way to apply this rule, so you can pretty much ignore it.

Wait listed bookings auto cancel right after midnight (California time) the day of the cruise.

People in the new aft cabins on the Promenade deck complained about the cabins, or people on the ship complained that the new aft cabins blocked the Promenade deck? Just curious.

That can also happen with TA group holds. If their system is showing 4 cabins in a category are empty, but 3 of them are part of a group allotment someone is holding, once someone buys the one remaining cabin, the category shows as sold out. Which is confusing, because you just had your choice of four cabins, but now they're all gone!

There are almost no upper berths available on Island after the refit -- they added so many cabins that most of the zones are at capacity with just 2 passengers in a cabin. It's not whether the cabin itself has a third bed, it's whether there's lifeboat capacity in that area of the ship.

It may be toward (or at) the top of the list, rather than where it would come alphabetically.

Are you sure they received it? Did you get the autoresponse telling you someone would follow up with you?

Not necessarily...

 

Princess will sometimes allocate certain cabins for B2B bookings. These cabins will show as booked for a single cruise, but as available for booking a B2B.

 

The OP doesn't provide ship name and embarkation date...if she did, we could check on that for her. If that's the case, a good TA will contact princess to ask that the hold be modified.

 

Oh, good point. I hadn't thought of the B2B allocation issue. Hopefully OP's TA checked the segments individually?

Agencies don't hold specific cabins, they hold space by category. If you're told specific cabins are unavailable, then it's because there are people booked in them.

Hope something opens up for you -- good luck!

I think if I'd been on the ship, and we missed three Hawaiian ports but kept Ensenada, they'd lose points on the evaluation. But w/ the lawyers having too much free time writing PVSAs, they couldn't omit Ensenada. I still think they should have reallocated the port charges, skipped Ensenada and given you back Kauai.

No matter what we think of the PVSA, they cannot purposely plot an itinerary that violates the law. The fee isn't the issue, really.

We asked the Captain Circle gal how the 50% credit will work. We will get 50% off the next cruise up to the full value of what we paid for this cruise. So, say you paid $2,000 for this cruise and next time you book a fare of $3,000. 50% of that is $1,500 off. But if you book one for $4,000 or more, you get $2,000 off. Very cool! We're so happy that we got a suite this time. :D

That's a little more complicated than how it actually works. You'll get a future cruise credit for 50% of the cruise fare you paid for this voyage. You can apply that to any future cruise you book before whatever the deadline they gave you is (end of 2016?). It doesn't matter how much you pay for the future cruise -- if your credit is $2,000 and you book a cruise for $3,000, you only have to pay the other $1K, plus the port taxes, etc.

Future Cruise Credits have to be created in specific amounts, there's really no way to do it as a percentage of a future, unknown fare.

A ship can't intentionally plan an itinerary that violates the PSA, even if they're willing to pay the penalty. They can apply for a waiver if they have to.

Hope you get good news soon!

I'm doing an Alaska cruisetour in July. This would be great, and I could get about 6 of them-- problem is that then my cruise needs to be paid 6 months early. And makes it almost non-refundable (unless I book another princess cruise) six months before final payment.

The cancellation penalties are based on your final payment DATE. If you pay in full earlier and then cancel before final payment would have been due, you still get all your money back.

Just as a point of interest, Princess doesn't sail out of Galveston, Honolulu or Whittier, or at least they don't show those ports as active on the current (2015-2017) cruises on the website.

 

Tom

More importantly, Princess only has U.S. staff who actually sell cruises in Los Angeles and Seattle. Where on earth would they even do this at the ports?

When you pay the corkage on the extra bottles after check-in they stamp (or put a sticker on) the bottles you pay for. That way you won't get charged corkage again if you take them to the dining room. Kind of hard to mark the bottles if they're not there.

They don't usually give credits for weather disruptions, but it seems like they might have figured that you exchanged two ports for the two days in Wellington, so the only thing "lost" was the scenic cruising in Fiordland. That's just a guess, though.

We were on Diamond 29 Sep ex SYD we missed Fiordland, Dunedin & Akaroa.

 

We booked tours privately in Dunedin - train & Cadbury - both refunded no prob.

 

No compensation was offered by Princess I didnt expect it as I thought that was just the way the cookie crumbled & I thought their cruising contract was pretty clear that due to weather ports can be missed. And I was happy enough not to cruise through a massive gale LOL. And we had a fab time regardless & we could see the weather we turned away from was hideous - we even saw water spouts from the clouds to the sea so it seemed a good call from the Captn.

 

Should I have inquired about compo for missed ports? :confused: Just curious.

 

We didnt return early to Syd- we had an overnight in Wellington to fill in time.

Did they substitute anything for the missed ports? That could make a difference.

I think I read somewhere they are getting 30% off a future cruise.

Big deal - that will be off full brochure price and many sale prices are much cheaper than that :eek:....

and ....

if you dont take another cruise - you get nothing.:confused:

That's not how Princess credits work, if they're giving them a credit, they'll get a credit for 30% of what they paid for this cruise to use on a future cruise.

You should call Princess to check, as it will depend when officials will be there for immigrations clearance.

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2016 Alaska cruises out of San Francisco require prepayment for shore excursions. All Alaska cruise tours require prepayment for land excursions.

I'm pretty sure wine is alcoholic.

I believe you're referring to liquor.

I'm fairly certain that the Passage Contract says that wine must be in carry-on bags.

Yup. Section 5:

"Guests agree not to bring alcoholic beverages of any kind on board for consumption except one bottle of wine or champagne per person of drinking age (no larger than 750 ml) per voyage only in his/her carry-on luggage."

"As provided in the Passage Contract, guests agree not to bring alcoholic beverages of any kind onboard for consumption, except one bottle of wine or champagne per adult of drinking age (no larger than 750 ml) per voyage, which will not be subject to a corkage fee if consumed in the stateroom. Additional wine or champagne bottles are welcome, but will incur a $15 corkage fee each, irrespective of where they are intended to be consumed. Liquor, spirits or beers are not permitted. Please remember that luggage will be scanned and alcohol outside of our policy will be removed and discarded."

http://www.princess.com/learn/faq_answer/onboard/experience.jsp

Under alcohol policy.

Even if you think it's not clear that wine must be carried on, they do, since you've already handed your checked luggage off by the time you get to the table where you pay corkage on extra bottles and they apply the stamp. So by definition, any alcohol found in checked luggage is outside their policy.

The downside seems to be that they could discard your wine. I mean, you'll have the moral high ground of "I don't recognize compound adjectives as binding policy," but you also won't have your wine. If you want to take the chance, that's you call!