Minnie29

Thank you. I’ve checked the spam folder and nothing in there either. Ridiculous thing is I’m receiving normal advertising emails from them regularly

Thank you for all your comments. I will leave it until the end of the week and call customer services again.

It’s very strange. I have received nothing. the booking Ref they gave me is showing on My Cunard but I would like confirmation of my deposit paid and all the booking details. Cabin no etc

Phoned Cunard yesterday morning and changed my cruise from November this year to April next year. The customer service lady gave me my new booking confirmation number and took my deposit balance. she told me my confirmation email would come through within 30mins this morning it had still not come through so I phoned them again. They tried to re-send it and also send it to another email but again I received nothing. has anyone else had a similar issue?

Can anyone comment on the Balcony cabins on the hump on Queen Victoria ? for example cabin 5143 and 5148. do they actually have more space in the cabin and on the balcony? thank you

I have a cruise on Queen Mary 2 booked for November to the Norwegian Fjords. I have paid a deposit only with the balance due at the end of July. if I wanted to cancel this cruise due to COVId concerns, what are my options. I realise that I cannot get a refund on my deposit but would they give me future cruise credit and does anyone know the terms of that and when the FCC would need to be used by? Thank you