Moaningman

This may be of some use: https://beyondcruise.com/guides/cruise-drinks-package-calculator

Hopefully not a silly question... Can you hire out tennis rackets and balls on Virtuosa? I'd like to have a game of tennis with my son but don't want to have to take rackets with me.

I think one of the previous replies called it - if you bid for the upgrade you definitely get everything. If you get a free upgrade then there's no guarantee, but chances are you will

Ah, that makes sense as we're on Virtuosa. It's our first MSC cruise so we're still learning

There's an option now to buy all of them digitally - we've preordered the package for £87. Considering the amount that normally get taken I think that sounds reasonable

Do you have a copy of the booking confirmation? I booked direct with MSC in the UK and it shows on the passenger detail on the confirmation

That does sound a nightmare! I think I had difficulty submitting the form too from memory, but not sure if I changed anything or if it just worked in the end. 🤞 you get something sorted

Thanks Kernow

Could you email them to ask for an offline copy, or a link that works? From the UK I've found that I do get a response over email, but sometime it just takes a week to ten days

Hi We're sailing on Virtuosa in August and have a question with regards to room service. With the combination of the Aurea experience and Premium Extra drinks package, can we get drinks on room service without charge? Thanks in advance

Well at least it's the right way round - better too cautious. Good luck and hope you have a lovely cruise

Hi Everyone Sorry if this has been discussed recently, but I'm trying to get a little bit of info on a free upgrade I've just received. We're sailing on the Virtuosa in August and last night I received a new booking confirmation upgrading us from an aft facing Aurea experience suite, to a YC balcony in the YC area. I thought I'd give them a call to see why and to make sure I hadn't misunderstood (never have any problems getting through on the phone either, which is a definite plus). Also, the cabin they had moved us to was an accessible cabin. However, the person I spoke to advised that while we have the YC cabin, the experience stays the same and we won't have access to any of the YC areas of the ship. Looking at the posts from a few years ago there seemed to be a mixed response as to if this is what happens when you get on board so was wondering what other people's experiences had been? If you don't get the experience and access then it almost feels like a downgrade? Thanks