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Charmaineluvsu

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  1. We were on this cruise from 11th Dec-23rd Dec no banging noises heard or shuddering felt but due to the Bay of Biscay we were given a day room on Deck 1 going out and a different one also on Deck 1 coming back. Initially on Deck 6 though. Therefore reading the comments about no room available to spare for the bad smell seems strange. It was a pretty full cruise but I find it hard to believe this was for the full duration of the cruise as there are always passengers disembarking and embarking. Would definitely complain and ask for a partial refund.
  2. Hi Agathasmum, did you book through a TA or direct through Cunard to be able to do this? Thanks, Charmaine
  3. Hi John, I was wondering if you could tell me the same info for my cruise in Dec V334 QV or where to find the info as I’ve been on quite a few of the cruise selling websites and couldn’t find anything. Is it because it’s too far in advance? Thanks, Charmaine
  4. Totally second this, trains are relatively reliable in the UK (if there are no train strikes going on) but this can all be checked weeks before you arrive in Southampton so would really urge you to explore London this way. Just leave as much luggage as poss in storage and take comfortable shoes for discovering London.
  5. I asked Cunard about this directly last week for the night nursery but guessing this works similarly for kids club- they said you can register 15 days before sailing through your cunard account. There’s a registration form to fill out and submit it, once on board they will confirm your place.
  6. When you use your tv to view the same screen as on your mobile/iPad. TV’s need to be of a certain spec/generation to be able to accept this technology wise
  7. Hi all, apologies if this has been asked before but I can’t seem to find any concrete information on this. Would like to know if it’s possible to activate mirroring on the tv using our phone, if you can confirm if you’ve actually been able to do this as opposed to assuming it works would be great. Otherwise if anyone knows what make and model of tv are in the balcony cabins that would be super helpful for us to look this up. Thanks, Charmaine
  8. Most definitely Colin, but thanks for the kind reminder
  9. Thanks Victoria, me too. You would’ve just thought it’s a quick system amend that would save everyone a lot of time in the long run especially if they plan on welcoming more kids on board (or not) 😂
  10. If it was a few dollars I’d be fine but it’s almost $50 for something that should really be an issue
  11. Just to update you I received the response from Cunard- at least there is a ‘work around’ however long winded it is. 🙄 Thank you for your email. I am pleased to hear you are joining us on board Queen Victoria for your 12 night holiday. I've had a look on your My Cunard and can see that the Soft Drinks option automatically pulls through for Sebastian. Unfortunately, we are unable to alter this. We advise that in order to secure your drinks packages as this price, please purchase them on My Cunard prior to embarkation and then request a refund for Sebastian's package once on board. Whilst we appreciate this is a lengthy process, My Cunard is unable to make acceptions for guests regardless of age and automatically adds the package on for all guests in the room. There is more leeway once your are on board however, if you were to purchase the drinks package on board it would cost $12 pp per day as opposed to the $10 being offered prior to embarkation.I hope this information has helped to answer your enquiry and we look forward to welcoming you on board Queen Victoria. Kind regards,Amelia Guest Support
  12. I’ve emailed them directly so will let you know if they come back with anything different
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