seasack

The invoice is from Crystal. It is PP with double occupancy. I did question the difference and was to to bad so sad! No deposit put down. I’m getting no where at this point. I have to wait to Monday when my deposit is required if I want to proceed. Frustrating to say the least… Thanks for your suggestions!

Hi Keith when I go on the website for the exact room I’m talking about right not on the Crystal website it’s says the room is $9100.00. I went on the Crystal website and the exact room and the price is as I stated. The room is a double guest room with veranda and is maxed out at $9100.00 I went through the travel agent route. Believe it or not we have the same one. She told me the same thing and suggested we call directly to Crystal. She is quite frustrated with Crystal at this point. My wife got off the phone with Crystal a few hours ago and they said the same as I mentioned above. I am frustrated and decided to see if anyone has had the same experience and is there anything anyone can suggest I try?

No worries! It’s the Dec 18th to Jan 7th before the 2025 World Cruise. i will also be on the 2024 World Cruise with the 2 segments before which includes the 2023 holiday cruise so I will see you on board for that!

We were waitlisted for the 20 day holiday cruise before the 2025 World Cruise. We were informed yesterday our room request became available. On the Crystal website when that became available it’s says our room pricing is $9100.00 per person and that’s what it was listed at when we were put on the waitlist. Our invoice for that room from our TA showed an increase to $9600.00 per person with the caveat from Crystal that it’s because it’s waitlisted and they can now charge us a premium. I’m currently not sure if I will proceed with the booking? Has anyone else experienced this type of situation? It is certainly not sitting well with me!

I’m 6’2” about 200 lbs I wear a 44L jacket and 36” length shirt. I got a large jacket and the sleeves were great length like if buying a tall size and the chest was also just right as well as length so I hope that helps? My wife on the other hand hand to go down to the smallest size they had and still a bit big all around. Good luck!

Are they doing pre-dinner canopies at the bars like at the cove as they did in the past?

Ok YMMV!!! Just got the current update from my TA as of this posting. I live in NJ I will be going down to Fort Lauderdale a few days early in my choice of hotel. I do not get transfers for any of that on embarkation. On disembarkation day I will go directly to the airport in Barcelona. I get one transfer to the airport. None when I get home in my NJ airport. So in the 5 transfers that @CruisePfan lists above I get one. If I were CruisePlan I would check with your travel agent to confirm that what Daniele Puma told you you will get. I gave all that to my TA and she sent the email thread from all the Crystal management to me to show that this is what Crystal said, that you do not get what you posted. The email said it will make sure those on board will be told that your post was an incorrect interpretation of the private transfers. I think Crystal should give you what Daniele said you should get, as he is at the level in Crystal that he should know better. Who knows maybe this will change if enough people contact Crystal to let them know that the fine print is not very clear and most people would most likely figure they would get the 5 listed transfers you mentioned in your post. So… This is my experience so far, good luck everyone and again YMMV!!

I’m still waiting to hear back from my TA. As of yesterday she could not get confirmation on the Daniele Puma private transfers amenities list above. It will be interesting to see how this all plays out in the end and where the final say comes from? There is still conflicting information between the FAQ’s on Crystal’s website and the Before you Sail guide as of today! As always with Crystal at this point YMMV depending on who you talk too!

Same thing happened on the January 5th 2024 cruise on Serenity. I only found out checking on Crystal’s website no notice from my TA and or Crystal. Still trying to find out what went wrong with the communication to me that there was a change, and there was a couple others too!

Absolutely great news and thanks so much for getting that confirmation. This is exactly what I was hoping the private transfers would be. I will gladly pass this on to my travel and see what the problem was with her not being able to get this information the way you did. Thanks again for posting this!

@skybluewaters I just checked the invoice I got today for a 2024 sailing and it is 4 months for the final payment.

Good luck assuming! I thought it was as you mentioned above too, but my TA said no go! Let me know when you get confirmation from your TA or Crystal on that is what you are entitled to for private transfers? I would really appreciate it.

I have been looking at something and my TA just literally got back to me with a 2024 sailing I am looking at and the invoice only had 2 1/2% and she said the 5% promo ended July 31 2023 so it’s now back to the normal Crystal Society discount of 2 1/2%. YMMV Good luck!

I get it. There have been additions and subtractions to the amenities over the years. In this case I’m just talking about the one issue private transfers. I asked about private transfers for the 2024 w/c they said no but we will look at it for 2025 I said ok. 2025 comes out, on the list, private transfers, I saw that and said great but guess what when you get into the fine print I don’t qualify for that and as you say I am now paying for something that I can’t take advantage and that I still need so I will be paying for it twice!

On the amenities list for W/C 2025 they say you get private transfers! I get absolutely nothing for the 2024 W/C and it’s not on there amenity list so I get it unless you book CP or JR/CP your out of luck. Good luck with getting anything on the 2025 W/C when they call out that they give you private car transfers as it’s a total joke! If you read the fine notes it’s it says to/from airport and to/from hotel. It’s a confusing joke! I’m looking at going to Fort Lauderdale a few days early from NJ to a hotel of my choice and I get nothing as far as any transfers for that as per my TA! I’m not even sure at this point if I get a private transfer to the airport at least at the end of the W/C? OC gave all room classes multiple private transfers before and after on a W/C at least up to the 2018 W/C. NC dropping the ball big time IMHO!!! A real shame!

I just heard back from my travel agent that’s a big NO on being able to add 2.5% as I mentioned above. The only time is when you are physically on the ship and you book it at that time and pay the 25% deposit at that time. Hopefully there is a change in the works down the road???

@History&Wine I’m currently asking about the 2.5% vs 5% but I’m not holding my breath. I’m hoping they go back to if you cruise before like in this case if you go on the 2024 W/C and you have the 2025 W/C booked you can get the additional 2.5% on board booking discount applied to the 2025 W/C because you did the 2024 cruise before the 2025 cruise but as of now I read somewhere that there are not doing this like OC! Hopefully something NC can look at to change?

There are multiple added amenities added in the 2025 W/C to consider which cost thousands of dollars like: Added airfare. Private transfers. Luggage valet. And not an Apples to Apples itinerary comparison so everyone has to do there own math on whether the increases are worth it.

https://www.crystalcruises.com/cruises/none-cse-w122-250107#cruises_suites I hope the link works they have the pricing for the lowest price for each category listed.

Try that.

My suggestion would be to post on the W/C roll call. I would post a link but I don’t know how to do that.

Anybody have an idea what the schedule is for the next information release on the world cruise like all the amenities, pricing and all the ports of call? The first booking dates start Wednesday the 16th, 5 days away.

Hi Keith I don’t know if this is a good place to ask and I put this out on the appropriate roll call for the W/C about a week ago didn’t hear back from anyone yet I’m hoping when you talk about things with the powers to be while on the ship could you ask about whether or not the W/C will have a dedicated yoga instructor and/or tai chi instructors as in the past and will they be having anything like in the past as far as world cruise / Olympic Games? Thanks again in advance for taking precious time out of your vacation to help all of us out. I really do appreciate it.

So Keith to be clear they will not be offering a hard copy and you can only get it on the supplied iPad in your room?

For anyone on the ship do they still have the paper port guides available at the excursions desk the evening before you get into port?