To the OP. If the engagement center can't help you retain your original fare then I would suggest you escalate to the executive offices by sending a concise email to the office of LPP explaining the situation and what you have done to try to resolve. It appears Delta is willing to help out here and FBC is dragging their heels. The representatives in her office are generally good at "doing the right thing" as long as you have exhausted the regular escalation chain and have a valid claim (which to me it sounds like you do). lLutoff-Perlo@celebritycruises.com