flossie009

I agree. This issue with the “next page” taking me to the bottom of the next page on many of the threads on the CC Boards is annoying.

It is good that Regent is sending out reminders about passports, vaccinations & visas, even though all of these are the passengers’ responsibility to research and arrange to suit their chosen itinerary.

We do not book non-refundable hotels or flights

Many cruise line companies are also ABTA registered, so not an issue. Personally I would always rather pay a supplier direct rather than paying a third party. If something goes wrong with the supplier I have the comfort of knowing I can make a claim on my credit card.

Not universally true. We use a major UK specialist cruise TA, who is ABTA registered; and offers us a healthy discount on the cruises we book. When payments are due we ring the TA with our CC details, but the payment is processed by the cruise line, and shows up on our CC statement as such. During the pandemic, we found our refunds came through much faster than for fellow passengers who had paid a "third party" TA.

RSSC (UK) web price for a PHC is £13339.00 pp (without air) at this time Prices may well have risen significantly since you booked.

The figures given in post #5 appear to be total prices and, based on U.K. pricing, have been discounted from the listed web prices

These constant "500 error" messages are very frustrating. Probably time to give up on CC and just use more stable sites

Regent will feed you throughout your cruise, with no reservations required for breakfast or lunch. Also no reservations required for dinner in Compass Rose or Sette Mari. Guests may pre-book on-line one dinner reservation in each Speciality restaurant prior to sailing, then subsequent reservations may be made on board, space dependent. On Splendor there are 3 Speciality restaurants requiring reservation.

It is still valid https://wwwnc.cdc.gov/travel/page/icvp

No, if you make your own flight arrangements then the only transfer included will be from the Regent pre-cruise hotel to the ship on the morning of embarkation.

Why do you need to know ? It won’t change the outcome ………… and probably won’t change the views of those with conspiracy theories about the reason for the port change.

Two weeks before the cruise (not “last minute”) Regent has emailed all guests informing them of the port change and has offered transport between the two ports to those requiring it. Not sure why anyone thinks that Regent should do any more; and certainly no reason for them to communicate directly with anyone other than those booked on the affected cruises. A sadly pessimistic view. Hopefully the OP and others will report back on their experience next month. I hope everyone has trouble-free travels and a great cruise.

If Regent have your correct contact details, why should you ? No one has been “stranded” on the cruise in question. What more do you need to know from Regent regarding your specific travel arrangements ?

I am sure the issues caused by the change in port were very annoying and frustrating for those adversely affected; not sure how many guests suffered significant problems as a result of the change ? Yes, Regent should have thought through the possible guest scenarios before sending out the initial email; but at least they have resolved the issues within 2 working days of being made aware ……… and still 2 weeks before the cruise.

....... and then present an invoice to RSSC for your expenses that result from the change of embarkation port and their failure to fulfil the terms of the contract (post #8 above)

On a TA Rio to Lisbon you should have a better chance of good weather for much of the route compared to a TA from New York or Miami. As we found some years ago the middle of the South Atlantic can be very pleasant:

Although an FCC/RRC can be useful, I believe it has some drawbacks compared to making an immediate booking on board: 1. You are not locking in todays prices 2. The money spent on the certificate is not earning interest 3. It is unlikely that you would have charge-back rights with your credit card for the value of the certificate; and there might be issues with a travel insurance cancellation claim for a deposit where a certificate had been used. We found it interesting to see that the company that issues the "Return with Regent Credit" is Goodwill Credit Ltd, rather than Regent or NCLH. A Google search for Goodwill Credit Ltd comes up with a Hong Kong based moneylender - https://goodwillcredit-hk.com/

I believe it is per certificate not per person. Each certificate covers one cruise booking. (£800GBP for us based in the UK)

Although the credit does not expire, you only receive the on-board booking benefits if the credit is used within the first twelve months after purchase.

Now known as a Return with Regent Credit (RRC)

Did more staff arrive on board since your embarkation ? 🤔 Glad service has improved and that you are enjoying your cruise 😎

If you book on board (or within the 30 days prior) the booking can be transferred to your TA so that you will benefit from the on-board booking benefits plus the discount offered by your TA. So you end up with the TA best price less the on-board booking discount ............. plus the other on-board booking benefits (lower deposit, ship board credit, price guarantee & ability to move the cruise without penalty)

Full "Book on Board" benefits, including reduced deposit, are only available from 30 days prior to a cruise .............. unless you have purchased a "Return with Regent Credit" (Future Cruise Certificate) You might receive a "Welcome Home" discount after the cruise, but not sure if that applies to all cruises. Best that you or your TA telephone the Regent Southampton office to check.

Congratulations 💰 🙂 On our cruise, Voyager was delayed sailing on the last night with a "technical issue". This meant that the shops never opened and any other purchases that final evening would have been subject to Spanish tax ☹️