TheMiz

4 minutes ago, Another_Critic said:

What was the date for that?

 

And what is A_C?

 

A_C = Another_Critic sorry 

13 Mar 2021   Agent copy 31 

59 minutes ago, Another_Critic said:

My guess:

 

 

2) A change was made that triggered the $100/person change penalty (now $1100 total) on/before July 9, 2020.

.

 

You and your SAM need to figure out #2. 

 

If you don't cancel prior to final payment, it doesn't matter.  If you do, IIRC, you would get a FCC for the penalty amount - $100/person.  And if CWC is still in force, [that's for you to figure out].

A_C

5 minutes ago, Another_Critic said:

Who owns your booking?  That is the person that needs to figure this out.  Make them earn their commission.  And make sure you provide them ALL the details.

Honestly I know what you are saying  the "owner" doesn't know and never seen this before

The Strategic Account Manger has been checking since Feb 5th and today she said its been moved to a different SAM.

Believe me I do appreciate all the help. 

4 minutes ago, Another_Critic said:

That would be $100/person = $200.  However, in my experience*, the invoice would say it's $900.

 

* I did an on board open booking in Feb 2020 with a $100/person ($200 total) deposit.  I then used my open booking to book an August 2021 sailing in Dec 2020.  I did not put any more money toward the sailing.  The invoice had a $900 NRD penalty listed.

 

In Feb 2021, I L&S to a Sept 2022 sailing.  I did not put any more money toward the sailing.  My new invoice says the NRD penalty is $1100.  The $200 increase is the result of the $100/person ship/sailing date change (L&S).  While the $100/person change fee is waived for with CWC, it is not waived if you cancel outside of CWC (whenever that will take affect?). 

 

As previously stated on this forum, change fields may be waived (for now), but they are actually based on (and accumulate) per the terms of the original and subsequent bookings.

You don't need to add an second passenger at the time of booking 

I can no longer get into the service history but 

Here are the last 2 little headers  I have no clue why it went from 20 to 31 copies.

2 minutes ago, Cigar King said:

Surely there's a better way to get help than posting here.  Is there no forum for TA's to discuss issues?

Just wondering if anyone else has seen this.

1 minute ago, Another_Critic said:

Is this yet another inaccurate detail that you posted?  Isn't that actually $900?

On Board booking

1 minute ago, ipeeinthepool said:

Perhaps you need a better TA 😉

I am the TA, this all happened after I retired last year.

1 hour ago, Another_Critic said:

What is entire history of the May 2022 booking?

 

May 24, 2019: Booked May 7, 2021 sailing

L&S to May 2022 sailing - What date did you do this?

Any other changes to the booking (ship, sail date, etc)?

I was wrong in my original post the cruise was L&S from a May 7th OV cruise to the Allure  April 24th 2022 , the L&S had to have been Feb 5th 2021. from what I can see in an email from my SAM. She too has never seen this and can't get an answer   

I don't know the dates for the FCC's

It may have changed when the agency switched to KHM  at least that is the thinking of the SAM

1 hour ago, Another_Critic said:

Is May 24th 2019 the booking date for the May 2022 cruise or is it the original sailing date of a previous cruise that you L&S once or twice?

 

Basically, what is the history of the May 2022 cruise booking?

L&S ONCE

The May 24th is the original booking date for the May 7th 2021 Ovation of the Seas 

It was shifted to the Allure April 24 2022

Here is part of my original agent copy from July 24th 2020

No changes 

No L&S 

No FCC

Amount Paid 1020.44

Balance Due 1164.97

If your stateroom is GTY (Guarantee) orWLT (Waitlist), once your room is assigned or confirmed, you’ll receive an updated invoice advising of your location. If your

stateroom has an obstructed view, you’ll receive details once your room is assigned.

Deposit has been posted to your reservation. Final Payment is due by 06 FEB 2021, 5:00 PM EST

The minimum deposit for this reservation is Non-Refundable. A change fee of 100 USD per guest will apply for ship or sail date changes.

The balance due must be paid in full by the final payment date listed above to prevent your booking from cancelling. Balance and payments may not reflect recent transactions made

within the past 48 hours.

Deposit amounts may vary by promotion.

The booking is currently subject to USD 1100.00 cancellation penalties at time of this booking invoice 19 JUL 2020. This amount may increase based on the cruise penalty schedule.

19 minutes ago, Another_Critic said:

Please state the exact dates for each change to the original and subsequent sail dates.

 

The exact date when final payment was due for the May 7, 2021 booking.

 

Have you made any other changes since the original booking?

The final payment date is listed in my original post 

I think the L&S was Feb 5th 2021

BUT I did add a FCC which leaves me with a Balance of -$17.64

The new sailing date is April 24th 2022 

2 minutes ago, Another_Critic said:

What is entire history of the May 2022 booking?

 

May 24, 2019: Booked May 7, 2021 sailing

L&S to May 2022 sailing - What date did you do this?

Any other changes to the booking (ship, sail date, etc)?

I am the agent, now retired.

the L&S took place Feb 2021 14 months before the new sail date.

2 minutes ago, Another_Critic said:

Is May 24th 2019 the booking date for the May 2022 cruise or is it the original sailing date of a previous cruise that you L&S once or twice?

 

Basically, what is the history of the May 2022 cruise booking?

It was up to $1100 for the original sail date of May 7th 2021  

5 minutes ago, molly361 said:

If you shifted it before final payment date then it should just be the deposit

YES

9 minutes ago, molly361 said:

If you shifted your cruise after the normal cancellation date the cancellation penalties that were in effect when you shifted carryover to the new date.

 

We shifted a May 2021 cruise to May 2022 and if we cancel that we are subject to I think the 50% penalty that was in effect when we shifted it

Cruise isn't until May 2022  

One of my bookings have a $900 deposit and as above Final payment isn't due until Jan 24th 2022 but if they cancel now its $1300 ?

I have my final cruise coming up Next May 2022 the original booking date was 

May 24th 2019

I have been fighting for my commissions from the agency I worked with 

I have noticed the cancellation penalty has gone from $100 to $1100 to $1300 and no one can explain it

Here is how it reads on one of my guest invoices

If your stateroom is GTY (Guarantee) orWLT (Waitlist), once your room is assigned or confirmed, you’ll receive an updated invoice advising of your location. If your

stateroom has an obstructed view, you’ll receive details once your room is assigned.

Deposit has been posted to your reservation. Final Payment is due by 24 JAN 2022, 5:00 PM EST

The balance due must be paid in full by the final payment date listed above to prevent your booking from cancelling. Balance and payments may not reflect recent transactions

made within the past 48 hours.

Deposit amounts may vary by promotion.

The booking is currently subject to USD 1100.00 cancellation penalties at time of this booking invoice 05 FEB 2021. This amount may increase based on the cruise penalty

schedule.

Gee I have a question for you and fellow past and present agents.

I decided to retire before the pandemic ,  and just run out my commissions 

I am due commissions on cruises that were book on the following dates

Feb 24 2017 - Nov 11 2018 and May 24 2019  total commissions around $1000

working as a home agent at 80% of the commissions

Since Jan 2020 the agency I worked with has dodged emails or has come up with strange excuses on where the commissions were as they couldn't find any  so for over a year I sat waiting emailing ever few weeks. In a Feb 9th email I was told I would have an answer in one week. WRONG   

I ended up emailing a contact in Miami and with in 3 hours I was told the commissions were indeeded paid and the dates they were paid.

Armed with this I emailed the and the SAM  

I finally get an email on April 27th 2021 

In the email it is stated the commissions were found but they were only paying me 50% of them.

Then after an exchange of emails I am told 

They "no longer receives the entire commission, instead we receive a commission split. I have forwarded you 50% of the entire commission even before we have received our portion of the commission to resolve this issue. "

Now I know I am out of the loop since all this covid stuff but has anyone else heard of something like this ?

9 minutes ago, vacationlover_mn said:

Let’s see if we still have the bottle...

 

Clorox Bleach Free Hand Sanitizer

 

I saw it recommended on here a few years ago, and researched it.  Googled just now, and it seems like there are mixed messages about it.

I do use the Clorox Bleach Free but don't think Clorox is allowed to make the claim anymore that it "MIGHT" kill the Noro Virus but it works in felines. 

3 hours ago, vacationlover_mn said:

I really, really hope that there is less Noro onboard, now that people are better about hand washing!  DH and I got it many years ago on a cruise, and have been paranoid about it ever since then- lots of hand washing, carrying around that hand sanitizer that is supposed to kill noro, etc.

What hand sanitizer kills NORO ?

3 minutes ago, Biker19 said:

Perhaps you missed the point of CC since start of the pandemic, it's to talk about anything in any thread regardless of relevance. 

Got it 

Here I thought it was about Fast Flu checking and Covid testing. Not sure you can pre check Noro.

Norovirus illness is not related to the flu.  

3 hours ago, travelgoddess1 said:

Me, too, Sue! Plenty of other dates to choose from!

Plenty of 3 and 4 night cruises in Dec 

6 minutes ago, logan25 said:

But according to some, if the shots are not 100% safe...

What shots are 100% safe ?

11 minutes ago, not-enough-cruising said:

 

6 blood clots out of 1.6 million vaccines, no deaths.  Seems like a bit of an over reaction to halt distribution.  I don't expect it will last long, an advisory committee will review the data later this week, and distribution will restart I believe.

Not 1.6 million it is 6.8 million 

https://www.cnn.com/2021/04/13/health/johnson-vaccine-pause-cdc-fda/index.html