So, I called reservations @ 800-327-7030 & the rep applied the 2 $100 reward coupons to our currently scheduled cruise for April 2023. She said it was a "welcome back" reward. It was not connected to a specific Latitudes level (we are Sapphire). If you have the coupon, she said it's easier to call than to do it on line, but I'm not sure why that's so.