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jhenry1

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Everything posted by jhenry1

  1. When we were on Explorer in Alaska in May and June when we booked our tours it said they all began at 7:30 but once on board they all had different times. Very strange. We have never had this occur before.
  2. That is what I was told and if from some other location would need to get a quote.
  3. Thank everyone for the ideas. I will check them all out.
  4. Those of you who have been to Reykjavík what are the best choices from DFW. I have been trying to search this out but there are very long layovers. To use Regent air out of DFW business class the price is $6150 per person. The price quoted on the website is $4100 but they said that was from JFK. So they are saying that on the Ultimate upgrade business the price is 4100 per person but that price quoted is out of JFK. Are all the prices quoted in that category out of JFK?
  5. We stayed at the Fairmont waterfront and believe me the breakfast was not up to what Regent usually offers. The rooms were great .
  6. The noise was above the Master bedroom and some nights it was like they were were having a party, our butler addressed this several times but to no avail. Some nights it lasted until around 12:30 or 1. There is not room for 4 adults to sit and watch TV unless you sit at the desk . Not good
  7. We just returned from a cruise on the Explorer with our Daughter and Niece and we decided to book the Master Suite 966 on Explorer as it has 2 bedrooms to accommodate us. I am warning everyone not to book this Master Suite as it has some issues. First it is located below Chartruese and late at night there is a lot of noise in the master suite. Second there is a lot of noise and vibration at times in the Master Suite. Also the area in the living area where the TV is located it is a very cramped area. There is a sofa that is very hard very uncomfortable and a large wing backed chair only room for 3 people to sit. Half of the area of the bathroom sinks is obstructed by the ledge above and difficult to wash face and brush teeth without getting water on the floor. The food was great and we managed but would never book this particular Master Suite again.
  8. We have never been on ACL so a few questions. it says wine and beer at lunch and dinner. Is that the only time you can get wine and beer? Do they offer mixed drinks and if so are they included or extra charge? Are transfers from airport and to airport offered or included. I want to know what is included in the prices? We are Regent cruisers so use to everything included at no extra charge. Also what about gratuities are they included. Thanking you ahead for responding.
  9. Has anyone used Greg Hamilton to tour from Seward to Anchorage after a cruise that ends in Seward. He is on the tours by locals website .This is a private tour for 4 adults and we are picked up from the cruise terminal in Seward and our tour is 7 hours as our flight does not leave Anchorage until 8:45 pm for our nonstop flight back to Dalkas.
  10. Is there a whirlpool in the spa
  11. Can you use the steam room and other amenities of the spa even if you are not having a booked spa service? I have only used when I have a massaged booked.
  12. What are the latest hotels in Miami that Regent has been using for the pre night hotels.
  13. What are the hours if any for the gyms on the Regent ships?
  14. We are in Texas and flying from DFW to Vancouver on American and they have a non stop and from Anchorage to DFW non stop but the flight leaves Anchorage at 8:30 in the evening. We booked our own flights because Regent did not offer these non stop flights so we took the air credit and booked our own. You can hire a driver to meet you at the ship and provide a private tour of around 7 hours and take you to the airport. We are doing that so we are not at the airport for so long. Good luck.
  15. The steaks in both are not prime meat. I agree with Pappy the lobster in Prime 7 was over cooked. Overall we were very disappointed in the food.
  16. Yes we are in a Master Suite for an Alaska cruise on Explorer in late May and we could not get the restaurants on the days we wanted. Hopefully the butler can arrange once on board. We just returned from a Barbados cruise on the Splendor and our butler was by far the worst butler we have ever encountered. None of the drinks provided in the room were what we had requested. No fresh fruit was in the room. We requested certain appetizers for the evenings and what we requested was not provided. He kept bringing cheese and crackers. He actually argued with my husband regarding the issue. This is not acceptable. The food in Speciality restaurants was hit and miss. We found the Compass Rose to provide the best service and food. It seemed the quality especially the steak was very poor especially in Prime seven. We had a wonderful time but it does seems the quality is slipping. Also Regent did not provide pre cruise hotel or transfers in Barbados. We did receive compensation but not enough to cover the cost.
  17. So we have these multi city flights with an overnight in Miami and American is wanting to check us in for our flights tomorrow but I am concerned if I check in it is from Austin to Barbados and we are spending the night at the Miami airport. Should I just wait until tomorrow to check in at the airport and only check our bags to Miami and then the next go checkin again for the flight to Barbados.
  18. After multiple times finally completed the form. Could never figure out what the issue was.
  19. Finally after multiple tries completed the form.
  20. I filled out the form online and submitted it and after 30 minutes was still submitting. not sure what to do.
  21. I had the form all filled out and submitted it and for 30 minutes was still submitting. has anyone had problems in submitting this form. Notsure what is going on.
  22. Our trip from airport to Barbados Hilton is 30 US dollars. Tip not included.
  23. Thank you will try one of these.
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