Bellaggio Cruisers

43 minutes ago, RetiredandTravel said:

So sorry to hear this Sheila.  Sure all of us have to accept the limitations that aging brings but this is entirely Regents fault.  Many of Regents clients (loyal clients) have mobility issues and they should have a  well managed structured approach to excursions and people with mobility issues.   Sending Sheila to the boat and then rejecting her was incredibly mean and poor management. 

 

I don't personally know Sheila but from this forum she has impressed me as a very decent, good and fair person.  Regent should be ashamed.  This is not treatment she deserved.

 

My advice to you Sheila is to not let this ruin your vacation.   Unfortunately in life we have to deal with jerks, don't let them impact your vacation and have fun  Have a drink (or two) for me. 🍾🍷🍸🍹

 

 

Thanks so much…your opinion is important to me. You made me feel better. 
sheila

3 hours ago, Jim Avery said:

I also don't get around as well as I once did so can understand your frustration.  I learned a lot on our last world cruise and one very important thing was from a fellow passenger.  He told me the key to enjoying such a trip is " accurate self evaluation".   He is very right.  Comes a time when you have to accept you cannot do what you did 10 or so years ago.  Ships don't have to accommodate every single problem a passenger might have and the others on an excursion don't deserve to have their outing slowed by someone trying to do more than they are now capable of.  I know that might not be a politically correct thought but there comes a time for all of us.

Thanks for your opinion…except this wasn’t the issue…

I have no advocate for me on Regent! I was in tears this afternoon. 

sheila

3 minutes ago, nfcu said:

Why don’t you ask the General Manager or Jorge.  PS - we are also on board Splendor.

It’s either the policy or not.  That’s my issue. No sense to discuss. 

We are on Splendor. I am some mobility issues. I can walk, but not too far and can do some steps. . So I visit the Shore Excursions desk the day I board to work out all our tours. We were aboard six weeks ago, as well. We worked out our excursions with Joanne..Excursions Manager. That trip was mostly successful. 
this sailing…not so much. Finally met with Joanne yesterday. Today was St. Barts. A young man..Gersson was at the pier. I spoke with him before. He has no patience with anyone who has issues. He was also with us last sailing. Same problem. . We had booked a boat to sail around St. Barts. We tendered to the island. He advised us to just wait. Then everyone boarded the boat. Some woman then told us they would not let me board. It looked like every seat was now taken. BTW.. she kept my tickets so they will be paid. Now.. I was advised to return by tender to the ship. So much for our visit to St.. Barts. So disappointing!
One would think that Regent would try to arrange for folks like us to take tours. They are “included” for everyone except those with some mobility issues. 
Everyone knows that I am a cheerleader for Regent, having sailed with them since 1992 on Raddison Diamond. Perhaps, it’s time for a new direction. 
sheila

We are onboard Splendor. Last night I counted at least 1/2 dozen men in jeans. Several in Prime 7.  I have no problem, however I thought the policy was NO jeans. No one said anything in any restaurant. The night before we were in CR and more men than last night were in jeans. . If this is permitted, please make it the new policy. My DH has nice jeans also. He would love to wear them in the evening, also. But, he respects the rules. 
so… what’s the decision?

sheila

We were on Splendor in January and sailing again tomorrow. We loved our cruise. Except for lack of chairs at the pool, we experienced none of the issues discussed. 
Dining was great in every restaurant. F and B Manager was present almost every night in the dining venues. I agree Seti Mara has become very popular and crowded. Plan accordingly. 
Didn’t see the Hotel Manager. However, if I needed him, I knew where to find him. 
Perhaps, I will be more critical next week…but I really don’t expect that. 
We are regular Regent folks. My favorite!

sheila

1 hour ago, irishwitchy said:

Oh, I like to choose where my stuff goes also,  but it would be interesting to see if they improve on my skills, so I may just let them go for it!  It may give my husband a good story, a good laugh or hopefully some tips! 

Since I am disabled, I have our butler unpack and pack for us. But, I do watch where everything is being stored and it’s where I can reach it. 
I just love this service!

sheila

Guess you are not reading about Regent cruises right now…all are not only sold out but overbooked. No chance for a reduction. 
we have five cruises booked. All have gone up dramatically in price. 

Yes… it is Regents fault…. They should supply golf carts etc for those who cannot make a long walk on the pier. I cannot take my electric scooter to a bus that won’t take it with us.

Regent…help us with excursions. 
sheila

Had lamb chops in Murano… it was heavily seasoned. Next time I ordered light seasoning. It was perfect!

I was in my early fifties and had just been recently widowed in June, 1992 and my children suggested I take my first cruise alone. I booked  a Christmas- New Years Cruise on the Raddison Diamond. 
it seems that when I arrived onboard, some of the crew knew my situation. I was personally greeted by the senior staff members, including the Captain. 
At that time, there was dancing in the main dining room. It was wonderful. Staff members sat with me and I danced the whole evening. 
My cabin was quite large. I made several friends aboard and had lovely dinners with them. 
I will never forget this experience, transforming from a sad widow to seeing  a wonderful life ahead!

PS… that was 31 years ago. I remarried many years ago and my DH and I still sail Regent several times a year!

• We sail on Navigator when the newer ships are not available for our time frame. It’s a delightful small ship. Service is the best. Suites are fine except for the bathroom, which is old…but clean! We prefer Explorer or Splendor but continue to sail on Navigator or Mariner, when necessary. . We only sail on Regent so we book whatever is available for us. 
  sheila

On 2/22/2023 at 10:08 AM, Wendy The Wanderer said:

Not sure I understand the 'spend' approach, but I think Regent needs to do something about the erosion of benefits.  Being eternally 'Gold' has little meaning these days. But overall, the internet bandwidth issue is the biggest thing that needs fixing.

Agree… SSS program is worthless, for a gold member. 
sheila

Never had a poor butler on Regent. Usually outstanding. This last sailing, our butler was new. He did not have the experience to know certain things. I told him everything I liked and he followed up for us. Nothing wrong with instructions from a guest to make him more knowledgeable regarding his responsibilities. 
sheila

We always book a Penthouse…. We enjoy the separate rooms and love a butler. I am high maintenance due to physical disability.
So…I have our butler pack and unpack for us. It’s so much easier for me rather than have to explain to DH where to put things. 

Our butler handles the laundry…twice during our cruise. 

And, he has any creased items pressed when we board ship. 
Her serves us breakfast in our suite or on the balcony. 
He brings snacks late afternoon. 
He helps arrange additional specialty restaurant reservations. 
We have been fortunate to enjoy the services of some fabulous butlers on our cruises. 
BTW, we do say …thanks so much …with a generous gratuity!

Sheila

 

Yes… we sail RSSC for the ambiance of the ships. Simply the best! If we take a tour, if it’s good or bad , I will comment. 
sheila

We usually book PHB… 820. There are 3 others on same deck. They are all good. Larger balcony, under other suites, mid ship. 
sheila

We are on the same cruise. PHB 820. Midship and larger balcony… you will love it!  
see you onboard 

Sheila 

We never had our clothes stretched out… I have no idea why yours was. Strange!

Never had a problem… laundry service is always perfect. 

7 minutes ago, TWA bluesy said:

I've been on 4 Regent cruises and never had free laundry service.  Does this option also include shirts (both long and short sleeve)? If so, it will make packing easier.

 

Thanks

Yes… includes shirts. Wash, dry, press …also starch or none. 

 either returned folded or on hanger as per your request. 

2 minutes ago, wishIweretravelling said:

Thanks all for the info. We've decided to go with the room with the foldout couch.

Which suite is the one you chose?

We are onboard this cruise, as well.. love this ship..

nothing additional to report. Everyone is going a great job describing the Splendor. 
Dinner in Compass Rose the first two evenings were some of our best dining on Regent. Great service and delicious food. 
sheila and herb

Thanks so much for your narrative..we were on Navigator in November. Good memories revived!

We are sailing on Splendor in two weeks to many of the same ports. You were very helpful, reviewing your tour experiences. I am somewhat handicapped and now have good ideas what to do. 
Hope to meet you one day onboard a Regent ship!

sheila