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Jim The Scot

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Posts posted by Jim The Scot

  1. "From what I've read on here, you don't always know who you are flying with till you get to the airport."

     

    Our ticket page clearly quoted a flight number prefixed TOM which indicates a Thomson airline flight - and we are advised of this well in advance when booking.

     

    Are they also using TOM prefixes on chartered flights from other carriers ?

     

    I wouldn't think so, but nothing surprises me !!!

     

    WCM

     

    Having TOM on your ticket page means diddly squat.

     

    There was some discussion on here start of this year regarding change of carrier.Ronjae was flying from Glasgow and had paid for pre booked seats on what was initially a Thomson flight which was changed to another carrier late on(cant remember name of the other carrier) and they could not honour his pre booked seats he had with Thomson.Cant remember the outcome.

     

    As I was going a week earlier than him from Edinburgh and had also paid for pre booked seats on a Thomson flight I emailed Thomsons who assured me we would be on a Thomson flight and that they had only changed the carrier for Glasgow....

     

    Yep,you guessed it,on arrival at Edinburgh it wasn`t a Thomson flight but some Canadian carrier Sunwings.Thankfully this didn`t affect our luggage allowance or pre booked seats.i

     

     

    Found ronjaes post

     

    What happened was we had initially booked extra leg room seats with Thomson. They sent a letter saying the flight was switched to Jetairfly, the Belgian branch of TUI and the extra leg room seats could not be booked on a different airline. I argued that my booking was with Thomson and they should transfer the seating arrangements accordingly. They wouldn't budge and refunded the booking fee.

     

    We arrived at the airport early as usual and asked for aisle seats at the front and got them no problem.

     

     

     

     

    Another post from the same thread

     

     

    Ok here goes - not sure if this is happening all over the UK at the moment or just in Scotland ( feels like the dreaded poll tax all over again )

     

    buy extra lugage allowance, prebook seats with Thoms air. They are now amedning these flight and changing passengers to Thoms jetair ( their Belguim part of the company) No problem!!!!!! However here is the fun of things

     

    Thoms jet air 20kg and 6kg for hand lugg Thoms air is 20kg and 7kg of hand lugg for cruise

     

    I have lost 2kg already

     

    you cannot however buy extra lugg allowance or pre book seats with thom jet air, and if you already have with Thoms air - you have to fight to get your money back.

     

    I put in a complaint not to my Travel agent as they tried 3 times for myself and other passengers to purchase extra lugg allowance and pre book seats ( basically their [TA] hands are tied - even member of staff has been change and unable to purchase extra lugg allowance/pre book seats.

     

    My complaint went to the CEO and another director by email last Sunday - by thursday I still hadn't receved a reply or an acknowledgement - so off went another email.

     

    Two hrs later I received a telephone call from customer service offering me a package to resolve my complaint.

     

    I got extra luggage allowance - pay for 4kg and get 1 kg free

     

    I was asked what seats I would like on the plane at no extra cost, couldn't give me Numbered seats eg..... row six aisle/middle or middle/window asked for 2 aisle seats, any row.

     

    Did I get what I wanted not really - to be treated as part of a new process, with no backup in place is a disgusting way to treat a customer or passenger. I actually used the word experiment in my letter of complaint - so beware if you are booked on a Thoms air, it could be changed to their sister company Thoms jetair - with no way of buying extra lugg allowance or pre booking seats, unless you by pass the TA and email CEO direct

  2. From what I've read on here, you don't always know who you are flying with till you get to the airport.

     

    I can't understand some of the differences in allowances on the same plane when there is 5kg or 7 kg. What the plane takes in weight for cabin bags should surely be the same for all whether on a cruise holiday or a hotel holiday. They all have to go up in the locker space.

     

    Agree gill.

     

    Dont see why some who are going on the same cruise are penalised in way of lesser baggage allowance because they are flying with a different airline or from a different airport

  3. Sailaway,Three Cabin Reviews For The Price of One

     

    CABIN REVIEW(Deck 6 Outside Plus)

     

    Cabin Number:6103/6109/6117

    Cruise Ship: Thomson Dream

    Date of Cruise: 2010/2011/2012

    Bed Formation: Double bed(Queen Size)

    Bath/Shower?:Bath & Shower

    Adjoining Cabin?: No

    Balcony?: No

    Comment on the Size of the Cabin: Large cabin with plenty space around the bed and a spacious lounging area with sofa.

    Comment on any Noise Issues:Quiet.

    Comment on Storage Space: Plenty of storage.

    Comment on the Bathroom: Large bathroom in fairly good condition.Shower had two shower heads :confused: and a sticky fight for your life shower curtain as opposed to a shower screen/door.

    Any Other Comments?:Although a bit dull due to the dark wood panelled walls impressed with the size of the cabins and in fairly good condition.Ideally located to stairwell and lifts.

    Would You Recommend this Cabin?: Yes to all three

    Link to any Images: N/A

    Score out of 10: 9(always room for improvement which will hopefully see this year)

  4. Totally get you Jim the Scot, just didn't want someone else to get the blame for my mistake. I would say next time try the Kahula but that won't be happening now unless you ditch the pints and become a supplement connisseur! :D

     

    :D

     

    Have tried the Kahula(again only because I had to finish Mrs Jim The Scots drink ;))and found it not to my taste in comparison to Tia Maria.

     

    I`ll stick to pints and the odd spirit :D

  5. Just a wee correction here - It was actually me that initially said Tia Maria in the black russians however the point is the same.

     

    I admit to not reading the whole read so quoted dreamgirl who was the last one to mention tia maria

     

     

    Tia maria and kahlu (which I also like and wouldn't say was cheap) carry supplements on their own but not in cocktails, same as cranberry juice.

     

    To be honest I haven`t a clue how much a bottle of Kuala(a poor substitute for Tia Maria IMO) is but guess it to be cheaper than Tia Maria .It was a cheap shot at Thomsons for there big changes to the AI although they quote in the brochure "subtle changes"

     

    Cranberry juice being classified as a premium drink is laughable

  6. Seems to be quite a few changes to the All inc, some seem quite daft and not properly thought out , to have to pay a supp for Tia Maria but not if it's in a black Russian ? Sent from my HTC One X using Tapatalk 2

     

    Dreamgirl

     

    Found that Tia Maria was not used in the making of a Black Russians but cheapo Kuala a poor subsitute.

     

    Previous cruises when ordering a drink have always asked for a tin of juice/coke for our mixer without a problem now its supplemented. Draught juice for a mixer is a poor quality and actually adds a different taste and not a nice one altogether to your spirit.I`ll buy at port now.

  7. Just had a quick squint at the Majesty AI and there appears to be quite a big difference.eg The Majesty has a lot less cocktails than the Dream.Dream has something like 30,Majesty around 13/15.

     

    Whisky,The Majesty has approx 5/6 less than The Dream

     

    It also appears that many more drinks on the AI on The Majesty carry a supplement

     

    With the Dreams AI being brought into line with the rest of the fleet in November I expect it`ll be similar to The Majesty,a lot less selection and more drinks carrying a supplement.

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