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Content Count
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About SSCAF001
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Rank
Cool Cruiser
About Me
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Location
Montreux, Switzerland
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Interests
Concorde
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Favorite Cruise Line(s)
Silversea & Cunard
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Favorite Cruise Destination Or Port of Call
Caribbean & Asia/Oceania
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SS Future Re-Open Plan: Timing, Testing Needs??!!
SSCAF001 replied to TLCOhio's topic in Silversea Cruises
Is an Atol protected down payment 100% safe in case SS goes bankrupted? Thanks. -
I have just received the official cancellation mail from SS.
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same for me. My December 4 Shadow cruise is not shown on SS website. I have not received my official cancellation mail from SS but I have already asked my SS TA to proceed immediately for a 100% cash refund. When the pandemic started I had 3 cruises booked. September 20, December 20 and may 21. September 20 was cancelled end of June. Full refund received beginning August. May 21 cancelled last Friday. SS indicated that I should get my refund between December 1 and 11. So no more bookings for the time being. I really hope being able to cruise again before the end of 2021!
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I am supposed to board Silver Shadow on December 4, 2020 and have not received any mail from SS regarding a cancellation of my cruise. So I guess that only WC 2021 is cancelled at this stage but not December 2020 cruises.
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Any news regarding December 2020 cruises? They are still shown on SS website (as well as the 2021 WC by the way!). Thanks.
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Thanks for your answer. The case I mentioned is specific and not explicitly described in the frame of the cruise with confidence policy. Formally speaking I will not cancel my cruise. I am just forbidden to reach the port of embarkation and the port of disembarkation. So Silversea will not have the right to take me as a passenger. Knowing as I have booked my flights with them from Switzerland to Puerto Rico and back from Miami before the restrictions entered into force. So I would find fair to be entitled a full refund. Envoyé de mon iPad en utilisant Forums
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No worries. I have been through the Panama Canal aboard Silversea Silver Whisper on Christmas Day 2018 and it is a memorable experience. I wish I can sail through the Suez Canal one day. Best wishes and I hope you will be able to sail in 2022. Sent from my iPhone using Forums
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I am afraid your itinerary will not go through Panama Canal but through Suez Canal. Am I correct? Envoyé de mon iPad en utilisant Forums
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Are you talking about Panama Canal or Suez Canal? Envoyé de mon iPad en utilisant Forums
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Thank you for this answer. I was more specifically asking regarding a refund and not a FCC which I know I will be entitled. Envoyé de mon iPad en utilisant Forums
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My December 4 cruise aboard Shadow is still showing on the web. Knowing that as a European resident I am forbidden to fly to both the US and Puerto Rico, what would happen if SS maintains my cruise, since I cannot reach the port of embarkation? Can I ask for a full refund of my cruise or since Silversea operates the cruise I will be denied a refund even if it is not my choice to cancel my cruise? I add that this cruise was booked before the start of the epidemic. Thanks for your thoughts about this. Envoyé de mon iPad en utilisant Forums
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Do you think December 2020 cruises will be cancelled and if yes when it should happen? I am supposed to cruise aboard Silver Shadow from December 4 to 18. And I am almost sure the cruise will not happen but I still need SS to cancel to ask for the 100% refund. Thanks. Sent from my iPhone using Forums
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Yes I confirm. Everyday if you want free of charge! Sent from my iPhone using Forums
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Unfortunately I am afraid they are not in my case. I know pretty well the airline industry and I have reached the highest level of sky team loyalty program. I will get in touch with AF to understand what happened to my booking. Sent from my iPhone using Forums
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Thanks for your comments but the flights were booked and confirmed and now removed. So while I understand your comments should my flights had not been booked and confirmed I do not think they are relevant in my case. Sent from my iPhone using Forums