cgags47

3 minutes ago, Anton said:

Isn't that just their July 4th Cruise Planner Sale, already scheduled to happen?

Sure seems like it. So we get nothing...

18 minutes ago, Milwaukee Eight said:

Not the same thing. You agreed to a contract stipulation at time of booking. You don’t do that when you buy a bottle of Peanut Butter in a store that was priced wrong. 

The Contract King is back everyone!

For the last time, we all know what the cruise line is legally allowed to do. However, we are talking about what is the right thing to do for their customers. 

What they CAN do, and what they SHOULD do, are 2 different things here. 

16 minutes ago, Joseph2017China said:

I go to the casino and gamble.  Sometimes, I break even.  I can put a quarter in a slot machine and get a $10 payout.  So the drink package glitch of 2019 is a gamble.  I put in $18 for a day of drinking.  I might win, and get the $55 a day package for $18.  Or I might loose and they credit back the $18.  So of course I dream of them keeping that price for those that got it.......but I will not cry over it, if they send me an "I'm sorry" letter.  I know it's most likely a mistake.  I booked it knowing it's a mistake.  It's nothing more than a gamble for me.  I have nothing to loose, and only free booze to gain.

That’s not accurate at all. You don’t book a Shore excursion for one price, thinking that it might change and you’ll lose out on it. No, these were purchased at an advertised price. That price should be honored. 

5 minutes ago, Milwaukee Eight said:

Anger Management 

lmao, is that your go to response in this thread?  Anger is an emotion, that we are allowed to feel, especially when we feel we have been wronged.  Nobody needs you being the Emotion Police, quoting cruise contracts and suggesting anger management to people.  

Just now, Milwaukee Eight said:

Really...... People make mistakes. 

People are angry and upset.  Let us vent.  

3 minutes ago, SaltyButSweet said:

Anyone else think it was someone’s last day of work and they just screwed around with prices to stick it to the man?

😬😂

If not, it should be someone's last day at work.

2 minutes ago, sbsco said:

This is probably a mistake too.

Hahaha, yea really.  They'll honor the $1300 cabana glitch no problem.

1 minute ago, Milwaukee Eight said:

Did you read your contract when you booked your cruise?  

 

In agree their IT has a history of issues and all the more reason to know this was likely a error “glitch”. 

I'm aware of what the contract says, and I understand they are legally entitled to do whatever they want.  However, I don't believe it's the right thing to do to your customers.  This isn't going to bankrupt the company.

5 minutes ago, SailingSal said:

We had to think about this, too for the very same reasons you mentioned.  At D+ we get plenty to drink - but fresh OJ, a pool drink; night cap, and coffees are a nice add-on for only $18/day.  So we do have the package in our paid cart - no cancellation this morning.  We have our confirmation.  This morning for our 11 day March Serenade cruise it is now listed in the cruise planner at $60 for Deluxe drink package and they added Voom!  

No cancellation in my order history either.  Guess we'll wait and see what happens.

1 hour ago, Merion_Mom said:

 

Well, you know all about the $18 price that was available for many hours today.  (yesterday)

 

The cruises for which the price was available started in February 2020, and went into the first part of December 2020.  That's the span of when the price was showing up in most (not all) cruises.

Oh ok, I misunderstood you then.  

Just now, Merion_Mom said:

 

No,  he was throwing it in the OP's face that HE got the package for $18 when the OP was excitedly reporting a price drop from $47  to $44.  He knows full well that the OP's cruise is in 2019

No, I'm asking you what you meant when you said "that pricing starts in February 2020"

4 hours ago, Milwaukee Eight said:

The Entitled Nation.....  

 

Somebody made a mistake....  I want, I want .....

 

It's not a matter of being entitled, as you are inferring here.  It's about a multi-billion dollar company making a change to a product's price, and the customers purchasing the product at that price.  Sorry that they made a mistake and are now calling it a "glitch", but the transaction was completed.  Their prices are now back to where they used to be, but RCI should honor the purchases that were made in that time frame.  If I'm entitled to anything, I'm entitled to the price I paid for that product.  The price that they had advertised for HOURS before changing it.  The price that they initially said they would be honoring.  The price that is listed as a Special Offer in the email confirmation.  The price that I told clients about, who bought it, and now I'm going to look bad when RCI cancels it.  We're all entitled to RCI owning their mistake, and letting the people who purchased at this price keep it.  

For a company with a shoddy IT history, you'd think they would proofread something like this....

5 hours ago, Merion_Mom said:

 

But as you certainly know by now, that pricing starts in February 2020.

What does this mean?  The whole debacle caused today with Beverage Package prices is because of a planned sale in February?

I sent emails to the CEO's of RCI and RCCL, as well as the Chief Marketing Officer in regards to this.  I have clients who I told about this great price, and now I look like a horrible TA.

Looking forward to not getting a response from anyone on this....

Thanks everyone!

On 6/9/2019 at 4:35 PM, smrtypnts said:

How do you book a cabana or beach bed?  I have looked all over RCCL and at all the excursions and can't find it anywhere

Go through your Cruise Planner, it's under Shore Excursions.  Pick the day you are at Coco Cay, and they should be there, unless they are all sold out.

2 minutes ago, Merion_Mom said:

 

The corkage fee is $15, but they rarely/never seem to charge it.

Very cool, thanks for the update!

2 hours ago, drneal said:

We brought bottles in the dining room twice and we were not charged a corkage fee.

This is what I had read before we boarded. 

That's good to know.  I hope they keep that policy.  I remember there used to be a $25 corkage fee.

1 hour ago, Cru1s1ng2009 said:

I would pay $75 a person for all you can eat crab legs, crab cakes, etc. I wish they would do this. Like tables with butcher paper tablecloths. where you show up in jeans and they put a pitcher of beer in the middle and pour crabs across the table and you just eat all night. 

That sounds.....amazing

On 6/12/2019 at 5:14 AM, CRUISEFAN0001 said:

Noticed the same query in another thread.

 

Only 1 person reserves a cabana in the Cruise Planner. They will get either 6 or 8 wristbands in their cabin, depending on what kind of cabana has been reserved. Those serve as the admission method.

Thanks for the info!  So I'm guessing anybody can have access to the beach itself, but to get near the cabanas you have to have a wristband?

28 minutes ago, CRUISEFAN0001 said:

Not required. The reservation for a Cabana is made by 1 one person.

 

That person will get 6 or 8 wristbands in their cabin, depending on which specific cabana they have reserved. 

Thanks!

For anyone who has recently booked a cabana on the Cruise Planner:

There's an option to include guests from other reservations.  Is that necessary to have people join you?  Or can you just show up with them and say "these people are with me"?

Here's a question for anyone who has booked a cabana through the Cruise Planner:

There's an option to include guests from other reservations.  Is that necessary to have people join you?  Or can you just show up the the cabana and say "these 6 people are with me"?

Thanks!

Thank you hapster, this clears up a lot!

12 hours ago, hapster85 said:

This thread was actually about the bungalows, but quite a few people have been talking about cabanas. They're two different things, with the cabanas being more expensive.

So the "Beach Beds" are also called Bungalows?  Now I'm very confused, lol.