scottie920

4 hours ago, jsn55 said:

Sometimes special celebrations call for special champers.  

Thank you. This is what I was thinking.

Can anyone advise what the current corkage fee is for a bottle of champagne/wine to drink in restaurant or lounge. Thank you.

1 hour ago, Rebel54 said:

You do pay for the items in the mini bar.  No soft drinks in the 24 hour area.  I had them remove the mini bar items and just picked up some preferred drink items when we were in port. 

L'occitane products are in pump bottles attached to the walls in the shower and at the vanity.

Thank you very much for your informative reply. Just to confirm you can take bottles of spirits (liquor) and or wine champagne to consume in your cabin? 

19 hours ago, YoungDubFan said:

Scottie920 - the thread is called All Things Avalon & I just bumped it to the top of the forums. You should be able to find it now. I think it is over 70 pages but it has a lot of good information in it. Please post here again if you can’t find the thread. 

Thankyou, located the 83 pages of information. I was just wondering the following:

are there any soft drinks/water at the 24 hour drinks station?

is the Mini Bar included as the brochure states fully stocked and no little asterisk to say charges apply?

are the l’occitane toileries individual bottles or large pump bottles stuck to the wall.

Thank you in advance

1 hour ago, YoungDubFan said:

Scottie920 - the thread is called All Things Avalon & I just bumped it to the top of the forums. You should be able to find it now. I think it is over 70 pages but it has a lot of good information in it. Please post here again if you can’t find the thread. 

Thankyou 

On 1/29/2024 at 12:33 PM, YoungDubFan said:

Make sure you read the post at the top of these boards for first time river cruisers. River cruising is a completely different experience vs ocean cruising. There is also a thread on here titled All About Avalon. Read through this long post because it has a lot of information specific to Avalon. 

 

1. I didn’t use laundry so can’t comment but from what I remember, it wasn’t too expensive. From what I’ve read on these boards, service is pretty quick. 

2. I think the only room service you can get is maybe a continental breakfast and / or coffee. I have never used it. I always go to the dining room for all meals.

3. I’m not aware but none that I’ve seen posted. You just get a bigger room.

4. Breakfast & lunch are buffets with a few rotating selections that could be ordered from the menu. Sometimes the lunch menu option was included as part of the buffet. Dinner is always from a menu. 

5. Read the referenced threads

6. On my Tulip Time cruise last April - Avalon had eliminated the piano player for nightly entertainment. There were some local acts that were brought on a few evenings. 

Sorry to hijack. But I couldn’t find the thread “all about Avalon”  can you post the link please? 
Thank you.

55 minutes ago, julig22 said:

If you are within 72 hours of your flight time, NCL is no longer involved with ticketing, it's between you and the airline.  Basically, no different than if you'd booked your own flights. 

Really! Did you actually experience this? 

Can anyone please give an insight from experience what NCL do if the airline cancels the flight on day of embarkation.

I know some will say travel a few days before but sometimes logistically this cannot be done, so any advice on what NCL will actually do would be appreciated.

TIA

2 minutes ago, graphicguy said:

Anyone know this cruise company/ship?

 

Think it is an Italian passenger ferry.  Grandi Navi Veloci. 

Looks great. Have you checked your on board account yet? Has 10% VAT and 20% Gratuity been added to your Free at Sea Package drinks and purchases or Plus Upgrade?

18 minutes ago, BirdTravels said:

What port of departure?

Venice.

26 minutes ago, RocketMan275 said:

It varies by airport and by port.

In what way? 
 

9 minutes ago, 9tee2Sea said:

Im just curious, Is the airfare when booked with Haven Category a first class/business class ticket?  I would assume it is.

Business. No first class within Europe. 
We had to purchase this as an addition to cruise fare.

Booked Haven Suite, and both air and transfers direct with NCL.  Anyone experienced in how this works at arrivals airport, transfer, baggage and check in. TIA. 

Hi, I’ve got the premium beverage package. I know champagne is excluded. Can I purchase a glass of champagne in the Haven or other bars? And if so does anyone know how much this would be and would I just pay the difference above $15 plus 20% gratuity? Thank you. 

1 hour ago, ggTexasGal said:

I agree!  NCL really needs to remove that wording, or, add a qualifier such as "fees may apply."

Agree.

False advertising.

I could be misinterpreting but this implies the mini bar in all the Haven suites is included. No asterisk against it suggesting only applies to High Level.

Sorry if it has been asked before but which Drinks package is included for Haven Suite guests?

7 minutes ago, Moby Jones said:

I'm in the UK. And be thankful you are too. 

You have the ability to book your cruises in either the UK or the US and can choose who to use depending on who is offering the best deal at the time. 

We've booked in the US when UK pricing was significantly lower the UK and vice versa. I wouldn't get hung up on one single flash sale. By all means contact Celebrity UK and express your displeasure. You never know what they may say to you. But investigate US bookings and learn to play the game would be my advise. 

Thank you for your reply however with respect this is missing the point. Apart from currency fluctuations all passengers should pay the same price for product and services at the time of advertisement/booking independently which geographical are they book from. 

As OP, we have read all the comments with interest. Thank you. Not surprisingly it is weighted between those who have and those who have not. We have been on numerous Celebrity Cruises and cannot recall where the UK (European) were given such a fantastic deal on excursions and drinks/dining packages. Just the standard 5%. (or CC discount). 
Yes, UK passengers can book with USA Travel agents to obtain the reduced fares, discounts, OBC etc but why should we have to? If Celebrity think it is advantageous to introduce a ‘special offer’ in my view this should apply worldwide not to a geographical area. 
I am sorry but I do think this is isolating UK/EU. Before you comment we agree it’s choice and we understand if we don’t like it, cancel or don’t book, which is fine we will. But is this where Celebrity are heading? Very sad if they are. 
 

Flash sales for excursions/drink packages etc for or North American/Australasia colleagues. Nothing whatsoever for UK passengers as far as I can see. The difference financially is around 40% on same cruise. For example excursion UK site £205 per person.USA site $145 (£113) per person. 
I can completely understand these passengers booking at these extremely good prices and well done if you have been fortunate to do so but why should UK passengers have to pay more for the same experience.

Surely we should all pay the same amount for excursions or are Celebrity expected UK passengers to subsidise others.

12 minutes ago, champagnecruiser said:

We are in U.K. and have two cruises booked this November. Savings are showing in our App and Planner for drink packages and speciality dining. 
 

Nothing showing in my App or Planner in UK only normal 5% off if booked prior to cruising. 
Why the anomaly? How far off are the guests embarking? Does it relate to category of cabin? Just some thoughts 

13 hours ago, irvington said:

2. We are enjoying Craft Social a lot, but we like sports bars at home, and we are getting into Premier League and Championship League football.

Are Craft Social Drinks/Food included in the Retreat Premium Beverage Package? 
 

9 minutes ago, terrydtx said:

I brought that point up in my phone conversation with Celebrity and their response was, in their view the service was not taken away and no compensation will be offered. I told the person, I did not believe them and that after my 3 upcoming Retreat cruises I was done with Celebrity. Her response was that was my choice, they do not care if they lose any current customers as they know we can all be replaced.

I don’t know how Celebrity can take this attitude. I assume a lot of Sky Suite and Aqua Sky Suite passengers booked some time ago when the list of services included the statement ‘Butler’. I think for new bookings it now states ‘Retreat Butler’ so IMO there is clearly a reduction in service, dedicated butler to one shared by a number of suites. 
 

It is early days of the changes so hoping those who experience this ‘new’ Sky Suite service will post how it has affected their experience.

9 hours ago, hcat said:

I think those who booked with a Butler in their fare should have that  service restored. 

I think you have hit the nail on the head. Celebrity should honour the service offered at the time of booking, otherwise offer some sort of financial compensation or cancellation without penalties. 
As far as I can see from this thread, Sky Suite guests have paid for a service that is not now being provided.