angela miller

My first regent cruise was on the beautiful Diamond in July 1996.It was my husbands and my 25th wedding anniversary! Transatlantic from Barcelona to Miami. What a beautiful trip and wonderful memories.

Of course, celebrity doesn’t read this anymore… But fellow cruisers do.Get the word out that there are other options.

We have been traveling Celebrity since my 50th birthday on the Infinity in Hawaii in 2002 in a Sky Suite. We are Elite and close to elite Plus. Lots of great trips and we booked a Caribbean cruise in Feb of 2023 in an aft corner sky suite on Reflection.It took more than 24 hours for the Butler to come to our room. Honestly, that was not a big deal for us but when she did come, informed us that our butler did not arrive to the ship and so they would be working us in. Again that wasn’t a problem . I asked if I could have a latte delivered every morning at 9 o’clock ,there was a frown and a response that “I’ll try to do that.”Never happened. We get up early, so we just got our own.Never contacted Butler again.I did not report it or say anything else because I thought maybe there was an issue with the Butler’s. After all the reports of the Butler service changing now I understand. Luminia was very good as always as the rest of the ship.We decided to book an additional cruise in 2024 in the Caribbean for an easy getaway and as we truly do love those corner aft sky suites and we knew Butler service wasn’t that good.I got home and started going over the shortcomings, but also all the services of Celebrity, and decided to look around at other Lines for Caribbean cruise ..long story short, I found what I thought was a much better price on Regent than Celebrity with all amenities and a 430 sq ft room with balcony, tours, tips, transfers, drinks of any kind..No butler on Regent pricing on the catagory I booked, but service was great without one on previous sailings.I have traveled Regent three other cruises so relatively new to them. I canceled my Celebrity cruise and lost deposit as I knew I would.First time to cancel with them other than Covid.This little experience is just to let everyone know before you cruise any lines, keep checking and checking. I still appreciate Celebrity and all those wonderful cruises, but maybe Regent… I may love you more!

Thank you for the information. I will be able to speak with Regent Air Concierge in about 8 days regarding our travel for the March 7, Barbadoes to San Juan itinerary. May be following your example.

We just booked Barbados to San Juan on the March 7 2024 sailing. We did purchase Regent air and our travel advisor told us that they would honor forced layover hotels. Now I am confused.

I have sailed in Haven 3 times and Celebrity retreat many more. Enjoyed the Haven but not the rest of the ship. Smell of smoke on several decks was horrible. We thought the bar in Haven was great and restaurant was very good except menu never changed on 17 night cruise. On our last Escape Haven suite several drawers were broken and were not repaired after we requested it.We like Celebrity for a great getaway to the Caribbean. Although lately I have heard several complaints about the food and the service on Celebrity, we were just on a February 2023 in a sunset sky suite, and found the service to be up to par as it has been in the past. We did just sell on Regent in May with a very good price point. We felt it compared better for what we got than Celebrity or NCL. Shop around! Enjoy your Cruise!

We will be joining you on this cruise. Very disappointed in the many changes.

We just got it too. Never had this many changes. We have done 5 cruises with Viking and two with Celebrity ships since ships started sailing after Covid. No problems at all.

Maybe, but nothing offered with cancellation..

We leave May 5th.

Thank you so much for your response. My concern was that we will get on the ship and there’s nothing available.

Yes, absolutely life goes on. I was just asking if there is any resolution.

I have a different view. I have been traveling on cruises since the early 90s. And have also done river cruises. One of the nice things about having the infinite balconies is that you can sit in your bed and raise that glass and enjoy. I have been on quite a few cruises where it was absolutely too hot to get out on the balcony. What I am seeing now is it is a generational perspective. What is great is celebrity is offering a choice…infinite balconies, and also a true balcony.

I have traveled with Regent several times and also with the number of other cruises.We are leaving on the fifth of May on the Navigator and this morning I got a notice from Regent for the second time an additional tour has been canceled. I was told to go online and book an additional tour. Of course, at this late date, there are not any tours. I did call Regent and was told that they had no solution at this point. Has anyone else had this problem?

I have traveled on Viking and Regent in the last five years.Five cruises on Viking since 2018, one Regent. Viking opened up first after Covid with restrictions that worked for us. My most recent cruise was on Viking in August Reykjavik to Bergen. I absolutely saw a difference in dining. As an example those delicious crab legs that were always huge before 2021 , now very small. In the specialty dining that ribeye is no longer as thick.I am cruising again on Celebrity in suite in Feb after 14 cruises because we have seen such a decline in Viking.I appreciate the difference and enjoy them all. As for as Regent we have not sailed with them since 2018 but have a May 2023 booked…. Will see.