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About Casanova02

  • Rank
    Cool Cruiser

About Me

  • Location
    Montreal, Quebec
  • Interests
  • Favorite Cruise Line(s)
    Celebrity - NCL - MSC
  • Favorite Cruise Destination Or Port of Call
    Anywere with a beach

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  1. Refunds will be given AFTER dec 31th 2021 so not before January 2022 and maybe later..... not an acceptable option for me And the 125% is not on the full amount. When you pay for a cruise, the total amount is one part for the cruise and one for taxes. The 125% will be ONLY the cruise portion which in my case almost 50/50
  2. Hi English is not my first language but if i'm reading correctly the last email is in direct contradiction to a sentence of the document. When it's says "Alternatively, we will give you a full refund of the original cruise fare." And by definition "Alternatively" means "another option or possibility" so it means we can choose to take the FCC OR refund now not after dec 31 2021 I just return a message to Reservations@msccruises.ca with my understanding. I encourage you to do the same. And btw, i did sent a message to the "Contact Center Manager" (whatever a Contact Center Manager do...) at MSC Canada and waiting for a response. If you want, I could post his email adress Hope you understand my english writing 😃
  3. Hi Anyone knows if we can split the package in 2 times ?
  4. Hi Thanks for coming back I got my documents.... I call MSC and they sent me the documents and btw, they speak a very good french...
  5. Thank for for the info. From there, do you know where I can print the documents ? On the canadian site, even if my informations are all in, I can't print
  6. Hi, For breakfast and lunch at the buffet, is it possible to eat outside ? TIA
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