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TrumpyNor

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Posts posted by TrumpyNor

  1. I am automatically rerouted  the NCL webpage in Europe that is in English, on the very bottom of that webpage on the right hand side, there is a "scroll menu" where I can change language from English to French. Maybe while you are in Bermuda, you have the possibility to change from Spanish to English instead?

    See screenshot below - I have no idea if that would even be an option for you right now, but it is worth a try...

    image.thumb.jpeg.d2f023583d202349d305a5d343efc06a.jpeg

     

  2. 1 hour ago, KeithJenner said:

    From what I can tell the system defaults you to a market based on your location, but if you have ever booked using another country then that may change your default booking location, as in your case. If you were to ask to book a European rate then that would possibly change the default for the future.

    That is definitely not the status in my case. The webpage ncl.com automatically redirects me to the Eurpean webpage with all prices listed in Euros (all though I live in Norway, we don't have Euros but we also don't have a specific branch of NCL for the Norwegian or Scandinavian market, as we are simply not enough customers). 

     

    I have had the "automatic default to NCL Europe" ever since they divided NCL Europe in to a separate NCL "branch" - and the first year this happened both my PCC at NCL, and her supervisor, and even with assistance from the IT department at NCL (based in the US), they all tried to add special settings to my account so that I could have access to the American version of ncl.com - but unfortunately it didn't work. 

    So my way of working around this and have access to up-to-date US prices for NCL cruises, is that I have found an American online cruise travel agency that shows the exact same rates, promotions and fees as NCL has in US dollars. There I do "mock" reservations whenever I am ready to book a cruise, and when I have found what I want, I just send my PCC an e-mail and ask her to book it for me. It works for me, it just takes me a few minutes extra to search for cruises at that online cruise TA site first.

     

    I did actually book a couple of cruises myself online through the European webpage a few years ago (after booking through NCL in the US for about 10-15 years) - the cruises were great, the rates at that time were also good, but the "local" cruise consultants I then automatically received were NOT any good - at least not compared to my American based PCC who has been working with NCL for about 20 years, so after that experience I went back to booking all my cruises through NCL through her. 

     

    So at least for me, it works well enough the way I have chosen to do it. All though a tiny bit more complicated than booking directly on the webpage. 😊

  3. 7 hours ago, dbrown84 said:

    this is nice.  I checked on my upcoming cruise, and it's doesn't qualify for the OBC.  but now I'm curious.  What qualifies you for which sets of promos you can take advantage of (Europe vs US)?  Is it simply your home address?  Whenever I need to change my address, it's a simple phone call with no actual proof that you live at the new address.  Would it also be that easy if you actually relocated to another country????

    I live in Europe but my regular cruise consultant at the NCL is based in the US; hence I book and pay all my cruises according to the American booking conditions and promotions (for various reasons, but mainly because I often find the cruises when priced in USD to be a better deal than when priced in EUR). I have however had the same PCC at NCL since 2008 (so before they decided to split their "customer markets" based on where the customers live). I don't know it that is why they (NCL) has let me "keep her"....

  4. 6 hours ago, ColdCruise said:

     

     

    Point is … if NCL knows there are 400 people with platinum or higher status on board who can sign up for a “benny “, they should have enough space to accommodate most of that number. Eg wine tasting - if you can only accommodate 100 people at the wine tasting, plan for at least 2 with a 3rd on standby IF the other two fill up.

    Absolutely agree on this!!!

    • Like 1
  5. I yesterday asked my PCC to book an inside category IB on deck 9 on the Dawn for us, for a 2024 cruise. I specifically chose cabin no. 9027, as that cabin is one of the few IB inside cabins that according to the deck plans only holds 2 persons and still was available (meaning no extra bed attached to the walls on either side). However, I just googled photos of that particular cabin number, and the photo I found clearly shows a bed on at least one of the walls.... 🤔

    That photo however seemed to be from 2014, could it have been removed during a drydock renovation at a later time? 🤞

    Or could it simply be that the deck plan is incorrect about this?

    I simply hope that some of you maybe have been in that particular cabin on the Dawn after 2014, and have the up-to-date information.

    I would certainly appreciate it, as I twice in the past have banged my head and shoulder in to such a "bed on the wall" when getting out of bed on a cruise, and I can confirm that it is a painful thing to do! 😟

    image.jpeg.0b16eef5e5967a57213b138f7e207779.jpeg  image.jpeg.19d5d8c839cf1ceac079ca852664f96a.jpeg

     

    image.jpeg.773c8d486275114b8d569bec713478da.jpeg

     

  6. 21 minutes ago, JustAllie said:

    The menus at most places rotate every day, with the exception of O'Sheehans, where the only thing that seems to change is the soup of the day. 

     

    O'Sheehans also has a "dinner of the day" special offer on the menue every evening, from around 5.30 PM.

    • Like 2
  7. 2 hours ago, Phils01 said:

    Hi

    Not sure if it’s my device or NCL’s website

     

    Trying to make a booking but it seems to give me a random room in my category (balcony) when I try to change stateroom it try’s to give me a different stateroom in a different category (e.g Spa or aft facing) saying there’s no more in my original category 

     

    However I’ve done several fake bookings on that balcony category and it gives me a different rooms each time, so I know there’s more rooms in that category- is this an NCL thing or what ?

     

    tia

     

    1 hour ago, Asawi said:

    I have been experiencing the same lately! Annoying!

    Just be aware that if you are doing mock bookings, then you are blocking the cabins chosen for a certain amount of time (I believe that it is somewhere between 20 and 30 minutes). This is because of the time the system automatically gives you to finish your booking procedure. So if you do mock bookings, then you should wait at least 20 minutes before you try again...

  8. 14 minutes ago, julig22 said:

    A small caveat, based on the World Points upgrade process - which may or may not have the same processes.  I was able to get FCC also, after using points for an upgrade.  But someone else posted that when they reversed the process (asked for FCC, then their upgrade) they lost the FCC. I wouldn't venture to guess whether that was due to the order or just the fact that it was 2 adjustments after final pay - but probably a good idea to request your upgrade before final payment.

    My Diamond upgrade was done already in August 2022, and the FCC for the same cruise given in April 2023 *after final payment.  Sailing date in August 2023. So will receive the actual FCC voucher when that cruise is completed. 

  9. 4 hours ago, skemmis said:

    What's best way to get from Heathrow to South Hampton?

    We have always used the National Express coach from Heathrow to Southampton (or the other way). Very easy and convenient, plus it is possible to pay a little extra for having the front seats in the bus.

  10. 1 hour ago, All-ready2cruise said:

    If I'm in a balcony I don't go anywhere to get a cup of coffee to enjoy on my balcony, I make it! There should be a coffee maker somewhere in your cabin with free coffee ingredients, coffee, sugar, cream. If it's not visible, check out the top shelf in your closet or 1 of the other storage areas and enjoy. 

    Not anymore.... 😉 As Ziggyuk said, you need to ask for it now.

    image.thumb.jpeg.517af9635ca7484f4b1872baf03fb137.jpeg

    • Like 1
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  11. I have done a Transatlantic cruise from Miami to Southampton (UK) in April, and the weather was nice and sunny most of the cruise (only some rain and stormy weather in the beginning of the cruise when close to Bermuda).  I believe the weather can be more unstable when going the other way (westwards from Europe) in October or November, as those months often can be both windy and rainy. April/May is a time that is more likely to bring a "hint of spring and summer" during the cruise.

     

    Personally I found all those seadays to be boring, as one of my favorite parts of cruising is to arrive at a new port every morning... ☺️

    • Like 1
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  12. 2 hours ago, ronheg said:

    We purchased free at sea plus for our next cruise two days ago.  After the charge for fas+ had posted, we booked 2 additional shore excursions.  The shore excursion amounts reflected the $100 discount per excursion.  We are now at the point where we are making our final payment, and NCL is requesting that we pay an amount that reflects only a $50 credit for each shore excursion. Has anyone else had this problem? I don’t want NCL to cancel our cruise for non payment, but I also don’t want to overpay.

    If you paid your original shore excursions with only $50 shore excursion credit instead the $100 shore excursion credit that you now have, then you simply have to call NCL to have the original shore excursions cancelled and rebooked to get the correct discount that you now are entitled to.

  13. 32 minutes ago, Phildel said:

    We have a cruise booked on Viva departing Trieste at 8pm . Was wondering if anyone knew if we could leave our luggage with the porters at the cruise terminal but come back later to actually check in . This would give us some time to have a walk around Trieste before departing . Not sure what the latest check in time would be with an 8pm departure . 

    It should be listed in your cruise confirmation papers if all guests have to be on board 1 hour or 2 hours prior to departure on embarkation day. We had a cruise out of Trieste on the Gem last year, and our papers had this listed on page two of the confirmation:
    Final Boarding Time Policy:
    Please be advised that on embarkation day, all guests must be onboard the ship no later than one (1) hour prior to the departure time noted on their cruise
    documents or they will not be permitted to sail.

     

    The all aboard "deadline" being one or two hours prior to the scheduled sailing time on embarkation day may vary by port and country, it could also vary by ship. So you should check what is listed on YOUR confirmation and go by that.

    • Like 1
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