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molecrochip

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Everything posted by molecrochip

  1. Even better, here’s the effect that Carnival’s Q3 announcement had across the industry. Carnival is the biggest so when it catches a cold, everyone sneezes!
  2. Notice how the market moves together. This was the year to Carnival’s Q3 announcement. Thanks to CNBC for the image.
  3. In fact hit about 474p. NCL and RCI have Q3 updates due shortly so might see some more movement.
  4. Can confirm that Iona’s upper funnel stack was installed after she transited the Ems.
  5. Just to confirm, it has apparently changed. previously discussed here https://boards.cruisecritic.co.uk/topic/2630521-non-uk-residents-cant-buy-online/
  6. In fairness @Megabear2 I could be wrong. There used to be something in the Ts and Cs on the website about being for U.K. resident use only. I can’t find it now so it may have changed.
  7. You are correct that whilst your TA has an obligation to take up the case with the cruise line, there is no obligation for the cruise line to respond. If they are threatening to sue you to reclaim funds, they won't want to respond through fear of prejudicing their own arguments. One of the best legal moves is to send your Letter Before Action threatening to sue them. Happy to discuss further in abstract offline - drop me an email.
  8. You don't delay 30 people getting on a safety craft to assist one person. Also preparations for assisting one person can be made whilst everyone else is boarding. Do remember that in a real emergency, the majority of crew will be boarding their safety craft after the passengers - so being swift is in their interests. Its also worth pointing out that as part of their regular training they do exercises looking at assisting disabled and injured people onto the safety craft. P&O have a similar system whereby you get allocated a stairway guide who you meet at the closest lift lobby to your cabin. In a real emergency they remain with you throughout. Remember that boarding a safety craft only occurs in a potential preservation of life scenario. On a lot of ships someone will be lifted from their chair to an emergency evac-chair type arrangement - its like a structured blanket. They will be lifted onto the safety craft without their chair. A word of caution on my comment above: the exact procedure followed will depend upon the specific individual's disabilities ensuring that further injury isn't going to be caused.
  9. Is it power lines then? There is something that it needs to fit under. Even in the same ship class, funnel design tends to be a brand per band design feature.
  10. This is a conversation that I am currently having with a number of cruise lines. I can't discuss more at present but hope to come back with my findings, once I have them.
  11. If you don't live in the UK then don't use the UK P&O website to book a cruise. You would be breaking the terms and conditions from step 1 and are liable to have your cruise cancelled. Suggest you contact your local P&O approved agent or call the contact center so that you can purchase the cruise and be correctly covered legally.
  12. Interesting @Megabear2. Am I to assume that your problematic Princess holiday was sold to you as a package holiday? If so, irrelevant of the ABTA response, you can still make a claim against the TA under Package Travel and Linked Travel Arrangements Regulations 2018. This would be a legal claim. Don't know if you've seen this document. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1093536/package-travel-regulations-2018-guidance.pdf
  13. No, because when the ship transits the Ems, there is a bridge which the ship won't fit under if the funnel is already installed. The funnel gets installed once the ship arrives at Bremerhaven. The Ems transfer is scheduled for 4/5th November. This was the second of the two dates that I had been told. Its weather dependent however forecast is looking acceptable.
  14. If you book a package holiday, say, Flight, hotel, cruise, flight then the law in the UK puts the onus the company assembling and selling you the package. The individual suppliers are then responsible to the package holiday company. Its just the way it works. That's why you report a problem on the ship or at the hotel however the proper complaint process is to then complain to the package holiday company and they will investigate and raise with the cruise or hotel operator themselves. Per post #184.
  15. I generally find that if you ask them to also tidy the bathroom they will oblige. Certainly whilst their in setting up the beds, they will clear away and dirty crockery / usually empty the bins agin.
  16. You will find you have to phone CPS to book rather than use the website.
  17. Lots of spare capacity. Returning to the OPs query. Booking select afte rthe 35 day deadline means that you only have the option of OBS as a benefit and not parking or coach. However, where CPS have sufficient availability, the car parking option is often extended. If P&O will offer you it to book, then CPS will accept your booking - is my understanding.
  18. Additionally, where it is a package holiday: 11. Complaints 11.1 If You have a complaint about any of the services included in Your holiday, You must: a) At the time of the problem, inform the supplier of the service of the issue/s You have encountered to afford them an opportunity to put things right immediately; and b) At the time of the problem, call Us on (+44) (0)XXXXXXXXXX during UK working hours and outside UK working hours telephone our 24-hour helpline supplied with your documentation, to enable Us to try to resolve the complaint as soon as possible; and c) On Your return to the UK, if You have any further concerns, email Our customer services Department at customer.service@XXX.co.uk within 28 days to afford Us an opportunity to investigate the matter with our supplier/s. 11.2 If You fail to take this up with the supplier at the time, We will have been deprived of the opportunity to investigate and rectify it and this may affect Your rights under this booking. Please also see clause 10 above – ABTA. I've specifically ignored Covid specific clauses and focused on the agent/Principal clauses.
  19. If you booked flights, hotel, cruise etc. Then the Travel Agent may have been acting as Principal / orgniser. In that case, under the Package Travel and Linked Travel Arrangements Regulations 2018: The organiser of the package is liable for the proper performance of all the travel services included in the contract.
  20. Don't be worried about cancellation. As things stand, the revised timetable ensures that the Christmas cruise onwards takes place.
  21. There was a note of this in one of the accounts. It’s held as a £:£ liability until it expires when it’s written-off. It’s a discount due, so when someone booked their cruise, it stops being a liability and reduces the turnover. So say a cruise is £2,000 and FCC is £250, the company book £1,750 as turnover. They don’t book £2,000 with £250 paid because the FCC doesn’t ever actually exist as cash. During the most recent earnings call, they said FCCs were reducing turnover by less than 1%. It had been 4-5%. So FCCs are really working their way through the system. I don’t buy the conspiracy theory I’m afraid. A lot of Arvia cruises before Easter 2023 have been repriced. Most refunded by OBS but where changes have been significant, there have been some cash refunds. Whether rightly or wrongly, P&Os severe Covid reduction in Arvia capacity at the time bookings were taken led to prices rising very quickly. Not everyone was affected however now so much more capacity exists, people approaching 90 days would have cancelled and rebooked to get a better deal. P&O. In this case P&O took the right decision.
  22. Discounting was due to capacity released post covid. My understanding is that the ship is sat ready to transit the Ems and should have done so at the weekend. Obviously the ship is the responsibility of the ship yard at this point. Therefore it would only have been at the weekend which the ship yard officially missed its milestone. Contract law is a funny game. While I suspsect that P&O may have suspected last week of the problem, they needed to wait for it to play out before cancelling the cruise so that the losses incurred are the fault of the shipyard. Pre-emptively cancelling the cruise may have prejudiced the compensation payable under their contract with the shipyard. As late as yesterday Southampton port were showing Arvia's departure on 9 December. So I do believe that this was a decision made this week.
  23. Likely there are restrictions in what can be said listed in the contract between ship builder and P&O. If the ship is not delivered as agreed, P&O will want to keep their powder dry in order to extract the maximum compensation possible. The fires did not cause much impact in the end - not to final delivery date. Afterall, you never get the entire ship finished on the same day so it’s a case of areas that should have been finished earlier still being finished on time - just not as early.
  24. Yes, Iona was odd. There was no social or marketing build-up about the build of Iona. Iona Fest was because Iona was running very tight to time for her first cruise. Then Covid hit and the cancellations happened anyway. You'll note that there is no formal confirmation of Arvia naming ceremony or godmother yet.
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