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On-Board Booking Credit


marienbad

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We have already booked a future 2008 Regent cruise, but we did not book on-board. We are going on the Voyager this December. Can we get on-board booking credit during this December's cruise for the future 2008 Regent cruise we have already booked?

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Yes you can. We are in the same position. Our TA is providing us with a letter requesting the onboard saving to be transferred to our booking next year. We are to take it to the cruise consultant onboard, and she'll do the transfer. Nice savings, since our cruise next year is a 14-day Paul Gauguin.

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  • 2 weeks later...

Do you need to do the on-board booking with the same ship? i.e., can you be sailing on the Navigator but do an on-board booking for the Voyager? And do you need to specify the exact cabin you want or just the category?

 

Any advice or tips for doing a first-time on-board credit?

 

Thank you.

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Debbie's correct. It can be any Regent cruise as far in the future they have published itineraries. Often you will get a specific cabin booking, sometimes they book guarantees instead. I believe the way guarantees work is this: they have so many cabins to book in a class, plus a specific number of guarantees. So after they've booked the cabins, they are free to book that number of guarantees, although the consultant may steer you to the next-up cabin class instead. If that happens, and you don't mind a guarantee, ask if they have any for the specific class (deck) you want.

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The best advice I can give you is to first find a reputable TA who can help you and possibly get you even more discounts. Then your TA can advise you as to the best way to handle a booking that is being transferred on the ship.

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Here's how a guarantee works: Let's say they have a certain number of "G" cabins (on deck 6). They are all booked. But they know there will be cancellations, and so they have a number of G-guarantees that they will book. You pay the G-cabin price. But it doesn't guarantee you one of those cabins. If one opens up because of cancellation, then they fill them from the guarantee list. Then any guarantees who still don't have cabins will be slotted in wherever there is room. Sometimes that means a wonderful upgrade for no money. Sometimes it means a bad cabin location (although there are really no bad cabins on Regent except perhaps for those in the vicinity of the notorious "vibration" problems.)

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