Revised Caribbean itinerary


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#21
Surrey, UK
1,461 Posts
Joined May 2006
Originally posted by vinob
We sail on Azura on 20th and have had nothing at all from P & O or travel agent regarding changed itinerary , I only know through this site and its now showing on my cruise personaliser.
Do you mean 20th Oct - we are ot same cruise and we only know the changes by looking at the CP - nothing from P&O or our agent. Phoned our agent who said that they are working through the bundle of changes from P&O and will send us details ASAP.
I'd have thought that P&O would have emailed all the passenger directly under the circumstances instead of flooding the agent with 100's of changes. Without the CP we would not have known.
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35 Cruises - 20 Ships - 392 Nights at Sea
P&O (21): Old Arcadia, Arcadia, Aurora(2), Azura(4), Britannia(2),Oceana(2), Oriana(5), Ventura(4)
Celebrity (4): Summit, Solstice, Eclipse, Silhouette Thomson (4): Island Breeze, Emerald(3)
Princess (2): Diamond Princess, Emerald Princess RCI (1): Radiance of the Seas
Holland America (1): Eurodam Premier Cruises (1): Rembrandt Sun Cruises(1): Sunbird
#22
78 Posts
Joined May 2015
Azura 1 Dec, now have itinerary, ON in Antigua and new port Guadeloupe instead of Tortola and ST Maarten. Mixed emotions, very pleased with the changes, but so sad for the people of St M and Tort. I guess best way forward is to estimate what I would have spent in those ports and donate it to the disaster fund.


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#23
Kent, England
448 Posts
Joined Nov 2008
Antigua, Tortola and St Martin are on our Oceana itinerary in January 2018. P&O have advised us that we might not be visiting the last two but have not offered alternatives yet.
John
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Emerald Princess - Mediterranean 2008
Caribbean Princess - Caribbean 2009
Coral Princess - Fort Lauderdale/Panama Canal/LA 2010
Crown Princess - Norwegian Fjords/North Cape 2010
Azura - Caribbean 2011
Arcadia - The Baltic & St Petersburg 2011
Crown Princess - Western Caribbean - 3rd & 10th March 2012
Caribbean Princess - Round Great Britain - 26 May 2012
Pacific Princess - Mediterranean - 20 Nov 2012
Diamond Princess - Far East - 1 April 2013
Ocean Princess - Iceland & Norway - 1 July 2013
Ruby Princess - Mediterranean - Nov 2013
Emerald Princess - Canaries - June 2014
Oceana - Iberia/Morocco - Jan 2015
Arcadia - Southampton to Rio de Janeiro, then Iguazu & Buenos Aires - Jan 2016
Ventura - Western Mediterranean - April 2016
Oceana - Caribbean, Mexico & USA - Jan 2017
Serenade 2 - Danube river cruise - June 2017
Arcadia - New York/Quebec - Sep 2017
Arcadia - Zeebrugge/Amsterdam - Nov 2017
Oceana - Caribbean, Mexico & Panama - Jan 2018
Ruby Princess - Alaska - June 2018
Adonia - Mediterranean - Sept 2018 (Cancelled by P&O)
#24
95 Posts
Joined Aug 2014
Originally posted by bee-ess
Do you mean 20th Oct - we are ot same cruise and we only know the changes by looking at the CP - nothing from P&O or our agent. Phoned our agent who said that they are working through the bundle of changes from P&O and will send us details ASAP.
I'd have thought that P&O would have emailed all the passenger directly under the circumstances instead of flooding the agent with 100's of changes. Without the CP we would not have known.
We're on this cruise.

We received an E-Mail from P&O on 29th September with the itinery change.

We booked directly with P&O. Maybe that makes a difference.
#25
Surrey, UK
1,461 Posts
Joined May 2006
Originally posted by mds143
We're on this cruise.

We received an E-Mail from P&O on 29th September with the itinery change.

We booked directly with P&O. Maybe that makes a difference.
I am learning that the hard way !!
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35 Cruises - 20 Ships - 392 Nights at Sea
P&O (21): Old Arcadia, Arcadia, Aurora(2), Azura(4), Britannia(2),Oceana(2), Oriana(5), Ventura(4)
Celebrity (4): Summit, Solstice, Eclipse, Silhouette Thomson (4): Island Breeze, Emerald(3)
Princess (2): Diamond Princess, Emerald Princess RCI (1): Radiance of the Seas
Holland America (1): Eurodam Premier Cruises (1): Rembrandt Sun Cruises(1): Sunbird
#26
Surrey, UK
1,461 Posts
Joined May 2006
Originally posted by katieemily
Antigua, Tortola and St Martin are on our Oceana itinerary in January 2018. P&O have advised us that we might not be visiting the last two but have not offered alternatives yet.
John
Antigua should be OK - we are confirmed there on Nov 1st
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35 Cruises - 20 Ships - 392 Nights at Sea
P&O (21): Old Arcadia, Arcadia, Aurora(2), Azura(4), Britannia(2),Oceana(2), Oriana(5), Ventura(4)
Celebrity (4): Summit, Solstice, Eclipse, Silhouette Thomson (4): Island Breeze, Emerald(3)
Princess (2): Diamond Princess, Emerald Princess RCI (1): Radiance of the Seas
Holland America (1): Eurodam Premier Cruises (1): Rembrandt Sun Cruises(1): Sunbird
#27
Kent, England
448 Posts
Joined Nov 2008
Originally posted by bee-ess
Antigua should be OK - we are confirmed there on Nov 1st
Spoke to P&O today. They are hopeful that Tortola and St Martin will be available for our January cruise. Good news for them and Us.
John
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Emerald Princess - Mediterranean 2008
Caribbean Princess - Caribbean 2009
Coral Princess - Fort Lauderdale/Panama Canal/LA 2010
Crown Princess - Norwegian Fjords/North Cape 2010
Azura - Caribbean 2011
Arcadia - The Baltic & St Petersburg 2011
Crown Princess - Western Caribbean - 3rd & 10th March 2012
Caribbean Princess - Round Great Britain - 26 May 2012
Pacific Princess - Mediterranean - 20 Nov 2012
Diamond Princess - Far East - 1 April 2013
Ocean Princess - Iceland & Norway - 1 July 2013
Ruby Princess - Mediterranean - Nov 2013
Emerald Princess - Canaries - June 2014
Oceana - Iberia/Morocco - Jan 2015
Arcadia - Southampton to Rio de Janeiro, then Iguazu & Buenos Aires - Jan 2016
Ventura - Western Mediterranean - April 2016
Oceana - Caribbean, Mexico & USA - Jan 2017
Serenade 2 - Danube river cruise - June 2017
Arcadia - New York/Quebec - Sep 2017
Arcadia - Zeebrugge/Amsterdam - Nov 2017
Oceana - Caribbean, Mexico & Panama - Jan 2018
Ruby Princess - Alaska - June 2018
Adonia - Mediterranean - Sept 2018 (Cancelled by P&O)
#28
north-east england
133 Posts
Joined Apr 2008
Originally posted by bee-ess
Do you mean 20th Oct - we are ot same cruise and we only know the changes by looking at the CP - nothing from P&O or our agent. Phoned our agent who said that they are working through the bundle of changes from P&O and will send us details ASAP.
I'd have thought that P&O would have emailed all the passenger directly under the circumstances instead of flooding the agent with 100's of changes. Without the CP we would not have known.
Sorry for late reply, haven't been into this thread for a while. Yes we're on Azura on 20th October.
We booked through an agent, but when I ring P & O's Freephone I always press key for having booked directly. We've sailed with P & O a few times but last cruise with them was 2013 . I have to say I've found it hard getting information from them not just about the changes to itinerary, but other queries I have and using the email contact takes ages to get a reply (sent query 5th Oct and still no reply yet). So I have to say I have found a decline in their customer service regarding certain queries, but I will say their staff dealing with disabilities were excellent and went the extra mile regarding query about MOH's Cpac machine.

I think the biggest thank you needs to go to Cruise Critic and all its lovely members who take the time to answer queries and give much more in depth information than you would probably get from the cruise line.

Hope we all have a wonderful cruise and that the weather gods are kind to us.
Kind regards Viv.
#29
82 Posts
Joined Feb 2008
We booked, as we always do with our lovely TA and received an email from them giving the changes on 27 September. We received our downloaded e tickets yesterday but with no embarkation time. I gave them a call earlier to see if I was missing something and was told that on transatlantic cruises P and O anticipate most guests will travel by coach from the airports, so those travelling independently, as we are, can arrive at any time. So I'm now looking forward to next Friday even more!
#30
Kent, England
448 Posts
Joined Nov 2008
P&O have just advised us of an itinerary change - St Martin and Tortola are out and St Kitts and Cayman are in.
John
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Emerald Princess - Mediterranean 2008
Caribbean Princess - Caribbean 2009
Coral Princess - Fort Lauderdale/Panama Canal/LA 2010
Crown Princess - Norwegian Fjords/North Cape 2010
Azura - Caribbean 2011
Arcadia - The Baltic & St Petersburg 2011
Crown Princess - Western Caribbean - 3rd & 10th March 2012
Caribbean Princess - Round Great Britain - 26 May 2012
Pacific Princess - Mediterranean - 20 Nov 2012
Diamond Princess - Far East - 1 April 2013
Ocean Princess - Iceland & Norway - 1 July 2013
Ruby Princess - Mediterranean - Nov 2013
Emerald Princess - Canaries - June 2014
Oceana - Iberia/Morocco - Jan 2015
Arcadia - Southampton to Rio de Janeiro, then Iguazu & Buenos Aires - Jan 2016
Ventura - Western Mediterranean - April 2016
Oceana - Caribbean, Mexico & USA - Jan 2017
Serenade 2 - Danube river cruise - June 2017
Arcadia - New York/Quebec - Sep 2017
Arcadia - Zeebrugge/Amsterdam - Nov 2017
Oceana - Caribbean, Mexico & Panama - Jan 2018
Ruby Princess - Alaska - June 2018
Adonia - Mediterranean - Sept 2018 (Cancelled by P&O)
#31
LINCS UK
93 Posts
Joined Aug 2009
Saw that on another forum last night . Expect to hear from my TA today .
Not been to Grand Cayman . Gather it is a bit like tendering into Guernsey . 3 times we waved as we sailed passed . Too bumpy to stop .
Like st Kitts . The last time we were there we took a taxi up to the Brimstone Fortress . A great trip for history buffs
#32
Nottingham
236 Posts
Joined Jun 2011
Got an E Mail this morning for our March 21st Cruise change from St Maarten to Pointe a Pitre, Guadelope instead, seems as if they're not taking chances of all the berths and facilities being up and running.
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