Posted November 12th, 2017, 04:10 PM
Cruising on the pacific Jewel from Melbourne for New Years Eve this year on our honeymoon ,also booked a wedding vow renewal done by the Captain .booked after same cruise a year ago through P&O, requested the same cabin as last time was told we were guaranteed a BA class balcony and could not request a room but the put down which room we would prefer cabin 11101
having called P&O 5 times throughout the year to see if we got our cabin but found out last week no we didn't. Offered us a choice or 2 interconecting cabins hope people next door know we are on our honeymoon Oh and they threw in a cake big deal
Sounds like P&O have not explained the system to you properly. Guarantee means you don't get to pick your room. Usually you can pay more to choose the exact cabin. If you save money and choose guarantee you have to take pot luck and often don't find out your cabin until close the cruise date. So in this case you have got exactly what you paid for.
Please try to be considerate of the people in the cabin next to yours. They are trying to enjoy their holiday too and most likely have no interest in whether or not it is your honeymoon.