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MSC Website


WhiskeyTangoFoxtrot
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I've been trying to get into my booking all morning. As usual, their piece of crap website isn't working. How many months or years does it take to get a website to function properly? MSC's website is probably the worst website I've ever had the displeasure of using ..... Not just as a cruise website either. They really have some bad IT people working for them. When you have to worry about your cruise because their website is such a POS, that's really bad.

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I've been trying to get into my booking all morning. As usual, their piece of crap website isn't working. How many months or years does it take to get a website to function properly? MSC's website is probably the worst website I've ever had the displeasure of using ..... Not just as a cruise website either. They really have some bad IT people working for them. When you have to worry about your cruise because their website is such a POS, that's really bad.

 

 

That's pretty much my impression....

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I managed to get it working enough to book a cruise.... but of course it doesn’t show up in my account.

 

I had 2 bookings. They both showed up for a while. I cancelled one and then the valid one disappeared.

I registered for voyagers and then magically in a few days it came back. I think it was because I associated my voyagers #? I don't know though. You can't be sure with this site!

 

Anyway, if you're new to msc/voyagers, try this - register for a new voyagers account and use your booking # to register. (or if you have a voyagers #, try associating it with your booking) My cruise showed up within a few days of associating my voyagers # with my booking. (Be sure to use the same e-mail address for both).

 

Or maybe give it a few days and maybe it'll just appear?

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So, I'm trying to book an MSC cruise, and it's Sunday morning. Does MSC do their site maintenance on Sunday mornings, or is the site always this bad? I can't get anything to load.

 

Historically, most cruise line websites suck, but this seems worse than others.

It's an on going problem that never gets fixed.

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