dateacher Posted November 5, 2017 #1 Share Posted November 5, 2017 So we are leaving on Monday and my DIL just realized her reservation is in her married name and she forgot to change her passport. While she is still looking (unsuccessfully) for her marriage license, has anyone run into this and is there a good solution? I am afraid she may not be able to board the ship. Link to comment Share on other sites More sharing options...
Shmoo here Posted November 5, 2017 #2 Share Posted November 5, 2017 So we are leaving on Monday and my DIL just realized her reservation is in her married name and she forgot to change her passport. While she is still looking (unsuccessfully) for her marriage license, has anyone run into this and is there a good solution? I am afraid she may not be able to board the ship. I'm not sure what can be done, unless she finds the marriage license. Generally, names on reservations must match the ID given. You could try giving DCL a call tomorrow (probably closed, and too close to embarkation day, but you never know - someone might be able to help you). Link to comment Share on other sites More sharing options...
dateacher Posted November 5, 2017 Author #3 Share Posted November 5, 2017 They are open tomorrow, we're just hoping they take pity on her. I'm surprised you don't see the smoke coming out of my ears. Link to comment Share on other sites More sharing options...
Shmoo here Posted November 5, 2017 #4 Share Posted November 5, 2017 They are open tomorrow, we're just hoping they take pity on her. I'm surprised you don't see the smoke coming out of my ears. If they are open tomorrow, I'd say you have a fair chance that they can change the name on the reservation. Link to comment Share on other sites More sharing options...
dateacher Posted November 5, 2017 Author #5 Share Posted November 5, 2017 I hope you are correct. I am hoping so. I have my travel agent working on it. Link to comment Share on other sites More sharing options...
Shmoo here Posted November 5, 2017 #6 Share Posted November 5, 2017 I hope you are correct. I am hoping so. I have my travel agent working on it. At least you've gotten the TA involved. Many times, DCL won't even talk to you if you used a TA. Good luck. Link to comment Share on other sites More sharing options...
dateacher Posted November 5, 2017 Author #7 Share Posted November 5, 2017 Yea, I had that last week over something else. I hate it that they won't talk to us once we have a TA. Link to comment Share on other sites More sharing options...
moki'smommy Posted November 5, 2017 #8 Share Posted November 5, 2017 Did she change name on her driver's license? If so, depending on the cruise, that might do the job for her along with either birth certificate or passport as proof of citizenship. The bottom line is to make a call to DCL and ask what documents can rectify the situation. You are not the first person to post this sort of issue, so I'm sure they can tell you exactly what you'll need. They are used to birth certificates not matching driver's licenses...so if your cruise is to the Bahamas or Caribbean, that combination will work. Of course, she probably can't find a birth certificate either. Link to comment Share on other sites More sharing options...
dateacher Posted November 5, 2017 Author #9 Share Posted November 5, 2017 Yup, that seems to be missing too. Link to comment Share on other sites More sharing options...
moki'smommy Posted November 5, 2017 #10 Share Posted November 5, 2017 I honestly think you are going to be OK...but call DCL. Link to comment Share on other sites More sharing options...
DCLCrazy Posted November 5, 2017 #11 Share Posted November 5, 2017 Go on your county’s public record website and pull up her marriage license. You might be able to print it. But it won’t have a raised seal or anything. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dateacher Posted November 5, 2017 Author #12 Share Posted November 5, 2017 Thanks for all of your suggestions. The travel agent was able to have them just change her name on the reservation back to her maiden name. It took over an hour on hold with Disney but it seemed to be relatively easy. I think the last minute change must only apply to changing real people and not the one person's name. Plan B was going to be (for them to pay, not me) for a fourth person in their cabin under the maiden name. That would have been an expensive mistake. Link to comment Share on other sites More sharing options...
moki'smommy Posted November 6, 2017 #13 Share Posted November 6, 2017 Glad you got it all worked out! And hopefully when this young adult gets home, she'll have the sense to get a new passport in her new name (she's undoubtedly outside the time for a name change on an existing passport!). Link to comment Share on other sites More sharing options...
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