Embarkation. No hitch. We arrived at 2:30p and were on the boat by 3:00p
We were in an Owner's Suite (1562) and the room was better than expected. Huge storage capabilities and massive balcony.
The Concierge was being manned my Michel Rodrigues as Maritza is on vacation. He did a great job and was a very gracious host.
The ship is beautiful and all the prior threads statements about the amount of glass allowing for viewing is accurate. You can see the gorgeous scenery everywhere.
We were very fortunate with the weather as the only rain we saw was light mist in Ketchikan.
Hubbard Glacier. Spectacular. The ship was able to get fairly close allowing us to witness and hear calving.
Skagway. We did the dogsled/glacier trip with Temsco. Very clean, professional and the kids had a great time with the dogs and sledding. We would do it again.
Juneau. A trip to Mendenhall Glacier and Whale Watching organized by Capt Larry's Orca Enterprises. Very well done and Capt. Larry lived up to the reputation he has on these boards.
Ketchikan. Island Wing's Misty Fjords tour. Another good time had. Michele was very knowledgeable and a great guide on the floatplane trip through the fjords. Saw mountain goats and landed on a lake that allowed the kids to climb alongside a waterfall.
We found the staff to be very friendly without exception. We did not interact with anyone who was not smiling and happy to help whatever the request was. The Cruise Director, Alan, was witty and friendly although our activities didn't allow alot of interaction with him. Our Head Waiter, Waiter and Ass't Waiter were absolutely superb and we looked forward to dinners due to their service. Although we didn't see our Suite Attendant much, he made sure all was well in our cabin at all times.
Dining was easy whether in the dining room or Windjammer. Only once did we struggle to find seating in Windjammer and not for long. The food quality was good to very good. We ate at Chops one evening and it was very good.
The shows were good but I went in without expectation. The "Guest Talent Show" was really quite good as a couple guests were very talented singers.
Quest... unbelievable. A must see.
Disembarkation. A bit of a line but very smooth in getting our luggage and exiting the terminal.
Great vacation enjoyed by all of us and we would not hesitate for a second to find ourselves back on the Serenade of the Seas.
1. Cybercabin was inoperable but Guest Relations quickly and gladly provided a credit to my account. You could access the internet through their terminals but laptop use was not available in the cabins. The terminals are fine for browsing but any internet based program that might require a java download (roadrunner mail) doesn't work.
2. I am constantly amazed at the capacity of some people to be so self absorbed as to lose sense of their surroundings and the negative impact that they have on others but you can't put 2,000+ people anywhere and not bump into a bad apple or two.
Happy to answer any questions.